Full-Time
Senior Technical Regional Service Engineer
Technical Support, EMEA
Posted on 10/4/2025
Dover
1,001-5,000 employees
Global industrial equipment and solutions provider
No salary listed
Peterborough, UK + 26 more
More locations: London, UK | Harrogate, UK | Essex, UK | Leeds, UK | Leicester, UK | Bristol, UK | Rickmansworth, UK | Cambridge, UK | Southampton, UK | Birmingham, UK | Brighton, UK | Sheffield, UK | Oxford, UK | Dartford District, UK | Dorchester, UK | Bracknell, UK | Glasgow, UK | Manchester, UK | Liverpool, UK | Reading, UK | Crawley, UK | Dundee, UK | Nottingham, UK | York, UK | Rugby, UK | Bury Saint Edmunds, UK
Remote
Remote position requiring visitation to the DFS Turnhout, Belgium Office at least 1x times per month for 1-3 days. Candidates can be remotely based either out of Belgium, UK, Germany & Sweden.
 Electrical Engineering (2) |
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- Fluent in English and French languages
- Graduate engineer in electrical or information technology service delivery
- 5 years’ experience preferred
- Willing to travel at short notice within Europe to deal with service-related issues when necessary (approximately this will be 6 times/year and mostly to UK/France)
- Exceptional Communication skills able to train technicians and deal with customer issues
- Good Relationship Management skills and able to handle customer complaints and issues professionally
- Act as Technical Support level 3 for all DoverFS products in the region
- Troubleshooting issues and providing in depth field service data for analysis by DFS engineering
- Implementing solutions from remote or on site as required
- Developing diagnostic and component troubleshooting guides
- Preparation of technical documentation, procedural instructions and service information including French translation as required
- Improvement, efficiency increase and automation of internal and technical processes
- Create product training material for DoverFS products that can be used on the Global platform LMS
- Provide hands on training for distributors and service partners in EMEA & French Overseas Territories
- Administrate technical requests via the ticket system JIRA, regarding countries according to actual country split between the other Regional Service Managers
- Manage distributor service organisation performance to ensure quality of work, adherence to health & safety regulations and contractual service level agreements
- Preparation and updating spare parts list and support distributors maintain adequate stocks of genuine spare parts
- Maintain regular communication with Distributor’s Technical Managers. Identify and share good practices in technical and maintenance areas between throughout the region
- Support After Sales/Service in various projects regarding new products and upgrades to provide experienced input to make the product as good as possible from service point of view
- Planning, specification and provision of hardware and software updates
- Planning, specification, monitoring and evaluation of field tests
- Represent service in NPD and planning of Beta testing for these new products
- Localization of errors related to HW component, SW subsystem, peripheral device, external interface
- Documentation of the error symptoms and test procedures
- Weekly / monthly consolidation and reporting of KPIs in Technical Support, Maintenance and EHS
- 5 years’ experience preferred
Dover is a global manufacturer with five segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions, and Refrigeration & Food Equipment. It earns revenue from selling equipment, components, and consumables, plus aftermarket parts, software, digital tools, and support services that customers use in their operations. The company differs from competitors through its combination of global scale, operational agility, entrepreneurial heritage, and growth by acquiring and integrating complementary businesses across multiple industrial sectors. Dover aims to lead its markets by delivering reliable, high-quality industrial solutions at scale, supported by aftermarket parts, software, and services, and by expanding through acquisitions and global reach.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Downers Grove, Illinois
Founded
1955
Simplify's Take
What believers are saying
- Pumps & Process Solutions grew 11% organically from AI cooling demand in Q4 2025.
- Climate & Sustainability Technologies expanded 9% with record US heat exchanger shipments.
- Secured $1.5B credit facility maturing 2031 to fund $9.4B revenue target by 2029.
What critics are saying
- EV adoption slashes retail fueling demand, dragging revenue below $9.4B in 2027.
- Chinese competitors flood markets with 30% cheaper heat exchangers by 2028.
- John Chevedden's proposal splits CEO-chairman roles at May 8 meeting, sparking proxy fight.
What makes Dover unique
- Five segments target niche markets like AI data center cooling and clean energy.
- Delivers equipment, software, and services for aerospace, biopharma, and waste handling.
- Combines global scale with operational agility across 24,000 employees.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Wellness Program
Mental Health Support
Employee Assistance Program
Tuition Reimbursement
Company News
Dover Corporation has secured a $1.5 billion revolving credit facility, replacing a previous $1 billion facility and a short-term 364-day line. The five-year unsecured facility, maturing on 2 April 2031, serves primarily as a backstop for Dover's commercial paper programme. The facility features interest rates tied to global benchmark rates including SOFR, SONIA and EURIBOR, plus margins ranging from 0.68% to 1.10%. Dover must maintain a minimum interest coverage ratio of EBITDA to consolidated net interest expense of at least 3.00:1.00. The increased liquidity comes as Dover targets $9.4 billion in revenue and $1.5 billion in earnings by 2029. However, the financial move coincides with governance tensions, as shareholder John Chevedden has proposed separating the board chairman and CEO roles at the company's 8 May annual meeting.
Dover Corporation is expected to report first-quarter fiscal 2026 earnings on 23 April, with analysts forecasting earnings per share of $2.29, up 11.7% year-over-year. The industrial products manufacturer has surpassed Wall Street's EPS estimates in its last four quarters. For the full year, analysts expect Dover to report EPS of $10.57, up 10% from fiscal 2025, with fiscal 2027 EPS projected to rise 7.2% to $11.33. Dover shares have gained 16.1% over the past 52 weeks, outperforming the S&P 500's 13.7% rise but trailing the State Street Industrial Select Sector SPDR ETF's 20.3% gains. In its fourth-quarter results announced in January, Dover beat revenue and earnings estimates. Analysts maintain a "Moderate Buy" rating on the stock, with an average price target of $232.06.
Dover Corporation, a $27.5 billion industrial equipment manufacturer, has gained 4.4% year-to-date, outperforming the S&P 500's 2.5% decline. However, the stock has underperformed over the longer term, rising 12.1% in the past year compared to the S&P 500's 19.2% gain. The Downers Grove, Illinois-based company reported fourth-quarter results on 29 January, beating analyst estimates with revenue of $2.10 billion and adjusted earnings per share of $2.51. Despite this, shares fell 1.7% following the announcement. Dover currently trades 14.2% below its 52-week high of $237.54 reached in February. Wall Street analysts maintain a "Moderate Buy" rating on the stock, with a mean price target of $228.82 suggesting 12.3% upside potential.
Dover reported strong Q4 results with organic revenue up 5%, consolidated bookings rising over 10% in the quarter, and adjusted earnings per share of $9.61, up 14%. Segment EBITDA margins improved 60 basis points to 24.8%, whilst book-to-bill reached 1.02. Pumps & Process Solutions delivered 11% organic growth, with the SIKORA acquisition outperforming expectations. Climate & Sustainability Technologies grew 9% with margins up 250 basis points and record US shipments of brazed plate heat exchangers. Q4 free cash flow was $487 million, representing 23% of revenue. Dover deployed $700 million on acquisitions and launched a $500 million share buyback programme. Management issued 2026 adjusted EPS guidance of $10.45-$10.65, implying double-digit growth, with free cash flow guidance of 14-16% of revenue.
Dover, a manufacturing company, reported fourth-quarter revenue of $2.10 billion, beating analyst estimates of $2.08 billion and marking 8.8% year-on-year growth. Adjusted earnings per share of $2.51 also exceeded expectations by 1%. The company's adjusted EBITDA of $520.9 million significantly surpassed estimates, whilst operating margin improved to 16.5% from 15.3% year-on-year. Organic revenue rose 5%, the highest level of the year, driven by secular-growth markets and improving conditions in retail fuelling and refrigerated services. However, Dover's guidance for 2026 adjusted EPS of $10.55 missed analyst estimates by 0.8%. The company's long-term sales growth has been modest, with a 3.9% compound annual growth rate over five years. Recent two-year annualised revenue growth of 2.6% indicates slowing demand.