The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
The Senior Process Specialist is responsible for supporting and maintaining the department’s business processes. The position will also help develop, implement and maintain process improvements that support the department and company’s strategic initiatives. Assigned tasks will require a mixture of data entry, technical, and analytical skills. The Senior Process Specialist will work in a cross‐ functional team environment and have the ability to collaborate effectively to implement and maintain business solutions.

THE STARTING RATE: $22.00

THE DAY-TO-DAY:

• Complete daily departmental tasks: audit daily work for integrity and report any discrepancies to management

• Support, develop, and maintain effective communication and excellent relationship with internal customers including ensuring their requirements are identified and consistently met

• Participate in the development, design, measurement of assigned projects and ensure analytical and control activities are operating effectively within the department.

• Promote an effective relationship amongst the Finance Shared Services Center, the business unit, other corporate departments and ensures effective operational processes

• Promote continuous measurement, development and improvement of customer service quality and efficiency; assist with execution and implementation of LEAN Process Improvement Initiatives

THE IDEAL CANDIDATE:

• Able to assess and perform assigned tasks across multiple business units

• Understand and apply the concepts from LEAN educated training to identify opportunities for continuous improvement.

• Identify, recommend and apply processes to automate and improve workflow, quality and future growth of the department through the use of technology (RPA, AI etc.)

• Adapt and support a process improvement environment from the use of automation and digital innovation

• Demonstrate ability to manage and support multiple tasks and priorities to meet the demands and nuances of a large‐scale company

• Able to perform and enhance established service level agreements, performance metrics and KPIs

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Health Benefits

• Health & Income Protection Benefits (For eligible employees)

• Maintain a work/life balance

• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

• Free meals in our employee dining room

• Free parking on and off shift

• Various programs and networking opportunities to help you get promoted

• Volunteer opportunities to give back to the community

• Other various discounts with company partners such as travel, electronics, online shopping, and many more

VIEW JOB DESCRIPTION:

http://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11803

Are you ready to JOIN THE SHOW? Apply today!