Full-Time

IT Support Engineer

Confirmed live in the last 24 hours

PlusAI

PlusAI

201-500 employees

Develops autonomous driving systems for trucks

Automotive & Transportation
Energy

Compensation Overview

$40 - $45Hourly

Mid

Santa Clara, CA, USA

This is an onsite role based in our Santa Clara, California office.

Category
Customer Success & Support
IT Support
IT & Security
Required Skills
Linux/Unix
Requirements
  • A minimum of 3+ years of Tier 2 Workstation and End User support
  • Strong practical experience supporting Linux/Unix users and/or Developers
  • Experience working in Linux environments with NVIDIA GPUs a plus
  • Strong communication skills and willingness to pitch in as necessary to enable others to do their best work
Responsibilities
  • Provide enterprise service and support using IT Service Management best practices
  • Provide advanced IT support for end users including Linux, MacOS, and Windows systems
  • Maintain up to date inventory of hardware and software assets deployed
  • Facilities support including alarm systems, access control, and AV equipment
  • Develop and expand internal and user documentation for IT owned systems and applications

Plus.ai develops self-driving systems specifically for heavy trucks, aiming to improve safety, comfort, and reduce carbon emissions in long-haul trucking. Their main product, PlusDrive, is designed to enhance the efficiency of commercial transportation. The system operates through a closed-loop learning mechanism, allowing for continuous updates and improvements via over-the-air software updates. Plus.ai differentiates itself from competitors by focusing on partnerships with large logistics firms and truck manufacturers, and by conducting extensive testing to validate their technology. The company's goal is to lead the autonomous trucking industry by providing solutions that enhance safety and sustainability in transportation.

Company Stage

N/A

Total Funding

$799.3M

Headquarters

Santa Clara, California

Founded

2016

Growth & Insights
Headcount

6 month growth

-10%

1 year growth

1%

2 year growth

6%
Simplify Jobs

Simplify's Take

What believers are saying

  • Collaborations with major industry players like Hyundai and Navistar enhance Plus.ai's market credibility and expand its technological capabilities.
  • The launch of innovative products like PlusProtect and PlusVision demonstrates Plus.ai's commitment to advancing safety and perception technologies, which can attract top talent and new customers.
  • Recognition as a 2024 Edison Award Gold Winner for PlusDrive underscores the company's innovative edge and industry leadership.

What critics are saying

  • The autonomous trucking market is highly competitive, with significant players like Waymo and Tesla posing a threat to Plus.ai's market share.
  • Regulatory hurdles and the slow pace of policy changes in different regions could delay the widespread adoption of Plus.ai's technology.

What makes PlusAI unique

  • Plus.ai's focus on autonomous trucking technology, particularly for heavy trucks, sets it apart from competitors who may target a broader range of autonomous vehicles.
  • The company's strategic partnerships, such as with Hyundai for the first Level 4 autonomous fuel-cell electric truck, highlight its leadership in integrating cutting-edge technology with sustainable solutions.
  • Plus.ai's closed-loop learning system and over-the-air updates ensure continuous improvement and keep their technology at the forefront of the industry.

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