Full-Time
Technical Support Specialist
Confirmed live in the last 24 hours
Signal
51-200 employees
Privacy-focused messaging platform with encryption
Compensation Overview
$35 - $45Hourly
Senior
Remote in USA
- Demonstrated technical aptitude - e.g. JavaScript and HTML modifications.
- Previous experience in supporting consumers of a large mobile app or in resolving technical issues with patience and a sense of humor.
- Excitement for problem-solving balanced with building empathy for the user.
- Highly organized, self-starter comfortable with Android, iOS, Mac, Windows, and Linux platforms.
- Fluency in written English, additional spoken or written languages can be beneficial.
- 5+ years of industry experience.
Signal provides a messaging platform that prioritizes user privacy through end-to-end encryption. This means that messages and calls made through Signal are secure and can only be accessed by the intended recipients, ensuring that even Signal cannot read users' messages. The platform includes features like voice and video calls, group chats, and encrypted stickers, all available without long-distance charges. What sets Signal apart from its competitors is its nonprofit status, which allows it to operate independently without the influence of major tech companies. It does not rely on advertising or user tracking for revenue; instead, it is funded by grants and donations from users and supporters. The goal of Signal is to offer a secure and private communication service for individuals and groups who value their privacy.
Company Stage
N/A
Total Funding
$48.6M
Headquarters
Indianapolis, Indiana
Founded
2013
6 month growth
↑ 1%1 year growth
↑ 11%2 year growth
↑ 30%
Simplify's Take
What believers are saying
- Signal's strong focus on privacy has garnered support from high-profile figures like Edward Snowden and Elon Musk, enhancing its credibility.
- The introduction of usernames to keep phone numbers private demonstrates Signal's ongoing commitment to user privacy and innovation.
- Operating as a nonprofit allows Signal to prioritize user interests over profit, potentially leading to higher user trust and loyalty.
What critics are saying
- Signal's reliance on donations and grants for funding may limit its financial stability and ability to scale.
- The removal of Signal from app stores in countries like China due to government orders can restrict its user base and growth potential.
What makes Signal unique
- Signal's nonprofit status and reliance on donations set it apart from competitors who monetize through ads and data selling.
- The platform's commitment to end-to-end encryption ensures that even Signal cannot access user data, a level of privacy not always guaranteed by other messaging apps.
- Signal's independence from major tech companies prevents it from being influenced or acquired, maintaining its focus on user privacy.
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Benefits
Remote work flexibility
Healthcare, vision, and dental
401(k)