Full-Time

L&D Content Management Specialist

Posted on 10/10/2024

Upstart

Upstart

1,001-5,000 employees

AI lending marketplace for financial products

Compensation Overview

$45.4k - $60.5k/yr

+ Bonus + Equity Compensation

Entry, Junior

Company Historically Provides H1B Sponsorship

Remote in USA

Category
Management Consulting
Consulting
Required Skills
JIRA
Confluence
Information Architecture
Requirements
  • Demonstrate ability to work independently and meet deadlines with limited supervision, and balance working fast with a high degree of accuracy and detail.
  • Excellent written and verbal communications skills.
  • Expertise with Jira, Confluence, and information architecture principles.
  • Previous experience in a learning and development, education or content management role.
  • Strong stakeholder management and the ability to partner cross functionally across all levels.
  • Skilled in time management and prioritization skills with the ability to deliver on multiple projects of varying size and scope.
Responsibilities
  • Receiving and responding to new requests, as well as fulfilling existing requests. Including, but not limited to Change management and Learning and Development Service desk requests.
  • Collaborating with subject matter experts in cross functional departments to identify solutions and ensure SLAs are met in response to content requests.
  • Publishing new approved content and making improvements to existing content as needed.
  • Maintaining knowledge base by auditing labels, artifact statuses, permissions, etc.
  • Participating directly in the Operations Change Management process, ensuring updates follow the appropriate procedure before implementing.
  • Consult with our Servicing leadership team on the best solution for their content needs.

Upstart connects consumers with banks and credit unions through its AI-driven lending marketplace. The platform uses advanced AI models to assess borrowers' creditworthiness, allowing lenders to approve more loans at lower rates without bias based on race, age, or gender. Borrowers can receive instant approval for loans, often without needing to provide documentation. Upstart offers various financial products, including personal loans, automotive loans, home equity lines of credit, and small-dollar relief loans. What sets Upstart apart from its competitors is its focus on a digital-first experience and the ability to approve a high percentage of borrowers quickly. The company's goal is to make credit more accessible and affordable for everyone.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Mateo, California

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Recent partnerships with credit unions show growing trust in Upstart's AI lending.
  • Blue Owl Capital's $2 billion loan acquisition indicates confidence in Upstart's portfolio.
  • Convertible notes issuance provides capital for expansion and debt repayment.

What critics are saying

  • Rising interest rates may reduce demand for Upstart's loans.
  • Regulatory scrutiny on AI models could increase compliance costs.
  • Economic downturns could lead to higher default rates, affecting profitability.

What makes Upstart unique

  • Upstart uses AI to approve over 80% of borrowers instantly without documentation.
  • The platform considers non-traditional variables like education and work experience for credit decisions.
  • Upstart offers diverse financial products, including personal, auto, and home equity loans.

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Benefits

Health Insurance

401(k) Company Match

Employee Stock Purchase Plan

Life Insurance

Paid Vacation

Parental Leave

Flexible Work Hours

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Business Wire
Feb 19th, 2025
Holyoke Credit Union Selects Upstart for Personal Lending

Holyoke Credit Union selects Upstart for personal lending.

Stock Titan
Jan 8th, 2025
Sandia Area Federal Credit Union Selects Upstart for Personal Lending

Sandia Area Federal Credit Union selects Upstart for personal lending.

Stock Titan
Dec 4th, 2024
Advia Credit Union Selects Upstart for Personal Lending

Advia Credit Union, a major credit union with $3 billion in assets and nearly 200,000 members across Michigan, Wisconsin, and Illinois, has partnered with Upstart (NASDAQ: UPST) to expand its personal lending services.

Financial Pinnacle
Nov 21st, 2024
DR Bank Chooses Upstart's Small-Dollar Loan Product to Expand Access to Credit

DR Bank chooses Upstart's small-dollar loan product to expand access to credit.

Stock Titan
Nov 13th, 2024
Upstart Raises $425M in Convertible Notes

Upstart Holdings (NASDAQ: UPST) has announced the pricing of a $425 million offering of 1.00% Convertible Senior Notes due 2030 in a private sale to qualified institutional buyers. The notes, with an initial conversion rate of 10.8702 shares per $1,000 principal amount (approx. $91.99 per share), will mature on November 15, 2030. Upstart expects net proceeds of about $414.8 million, intended for general corporate purposes, including potential debt repayment. An additional $75 million option was granted to initial purchasers.

INACTIVE