Sales Trainer

Description:

Nerdy is seeking a talented Sales Trainer to join our team and help us in the ongoing training and development of our quickly growing national and international sales and customer service force. The Sales Trainer will continue to design and implement effective sales and customer service training programs for an inside, B2C sales force. The individual in this role will work directly with our sales leaders and company executives in developing and executing high-quality training strategies and processes that will improve the effectiveness of the sales organization and drive sales productivity with new and existing employees.

About Nerdy:

Nerdy (NYSE: NRDY), the publicly traded parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platform for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Nerdy is a publicly traded company on the New York Stock Exchange. Learn more about Nerdy at https://www.nerdy.com/.

Qualifications:

• 2+ years minimum experience in a sales management or sales training role for inside sales teams required.
• 5+ years of experience in customer service, client relations, business development, or B2C/inside sales, required.
• 1+ years of training or supervisory experience in a contact/call center environment, required.
• Proven track record of developing effective sales or customer service training processes and programs by implementing knowledge of sales principles, techniques, and different sales methodologies.
• High proficient and experienced in professional training or learning & development.
• Strong interpersonal skills with a passion for people development, training, and teaching.
• Knowledge of eLearning tools and training software, including the implementation and management of an LMS.
• Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.

Responsibilities:

• Collaborate on the design, implementation, management, and continuous improvement of the sales training process and program for new and existing sales representatives, account managers, and customer care specialists.
• Build and improve existing training organization to better support a rapidly growing inside sales and customer service team.
• Assist in the implementation and management of self-guided content.
• Continuously analyze and evaluate training processes and identify ways to optimize training quality and efficacy.
• Create and develop effective training materials, modules, and eLearning tools.
• Provide ongoing training and development support to existing sales force and work closely with company executives to achieve operational objectives.
• Help build a sales training culture that fosters a culture of continuous learning and improvement within the sales team, encouraging feedback and collaboration among team members.

Varsity Tutors Leadership Principles:

Relentless Focus on Customers | Comfort with Ambiguity | Ownership | Simplify | Intellectual Curiosity
Build Teams | Think Big | Insist on High Standards | Bias for Action | Build Trust
Go Deep | Have Conviction | Deliver Results | Are Right, a Lot

Benefits/Culture:

• Competitive salary and equity (restricted stock units) in the company.
• Healthcare plans (medical, dental, vision, life).
• 401(k) company-matching plan.
• Maternity, paternal, and adoption leave.
• Fully remote position.
• Flexible PTO and paid holidays.
• Free Learning Membership for you and your household (1:1 tutoring hours, unlimited use of on-demand services, and access to our online classes)
• Unique opportunity to help transform how the world learns!
• Fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture.

Varsity Tutors is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)