Client Relations Specialist
Collections & Retention, Remote
Updated on 11/29/2022
Atlantic Blvd, Jacksonville, FL, USA
- 1-2 years collections, sales, retention and/or related experience
- Knowledge of general billing and collections procedures
- The ability to retain customers by resolving account concerns and resell the value of our service
- Proven to be a self-motivated and driven to make commissions
- Experience with Microsoft Office applications and the internet
- Strong time management and organization skills and is detailed oriented
- The ability to speak with clients while typing clear notes
- A client centric focus with excellent interpersonal, written and business communication skills
- Strong focus on productivity and maximizing time spent speaking with our customers
Online lending marketplace platform
LendingTree's mission is to simplify financial decisions for life’s meaningful moments through choice, education and support.
- Comprehensive medical, vision and dental plans that include options for a pre-tax health savings account or flexible spending account, and an expansive network of doctors and hospitals best suited to meet your healthcare needs.
- Mental health support services offering access to counseling, crisis intervention and virtual therapy.
- A wellness discount on medical plan payroll deductions, plus reimbursement for your favorite healthy activities.
- In-person or remote training with our fitness coordinator, along with a ton of workout challenges that will sweat you into shape.
- Your choice of four different life insurance plans with 100% company-paid short-term and long-term disability insurance.
- Market-competitive salaries.
- Potential for biannual performance-based bonuses.
- Annual grants of company stock that fully vest in just three years.
- 401(k) retirement savings plan with a company match.
- Flexible Paid Time Off so you can take the time you need to refocus and recharge.
- Ongoing career development and leadership training.
- Awards and recognition for employees doing outstanding work.
- Insightful career pathing so you can chart your growth here and beyond.
- Tuition reimbursement if you decide to continue your education.
- A culture ambassador program for high-performing employees who rep our culture the best.
- Employee-led interest groups that focus on community service, diversity and inclusion, technology and more.
- Paid maternity and paternity leave.
- Up to $10,000 reimbursement for adoption-related expenses.
- On-demand maternity, postpartum and return-to-work support and access to 24/7 virtual care for employees and their partners.
- Company-funded IVF/IUI treatments after standard cost sharing is applied.