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Client Relations Specialist
Collections & Retention, Remote
Updated on 11/29/2022
Locations
Atlantic Blvd, Jacksonville, FL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Requirements
  • 1-2 years collections, sales, retention and/or related experience
  • Knowledge of general billing and collections procedures
  • The ability to retain customers by resolving account concerns and resell the value of our service
  • Proven to be a self-motivated and driven to make commissions
  • Experience with Microsoft Office applications and the internet
  • Strong time management and organization skills and is detailed oriented
  • The ability to speak with clients while typing clear notes
  • A client centric focus with excellent interpersonal, written and business communication skills
  • Strong focus on productivity and maximizing time spent speaking with our customers
LendingTree

1,001-5,000 employees

Online lending marketplace platform
Company Overview
LendingTree's mission is to simplify financial decisions for life’s meaningful moments through choice, education and support.
Benefits
  • Comprehensive medical, vision and dental plans that include options for a pre-tax health savings account or flexible spending account, and an expansive network of doctors and hospitals best suited to meet your healthcare needs.
  • Mental health support services offering access to counseling, crisis intervention and virtual therapy.
  • A wellness discount on medical plan payroll deductions, plus reimbursement for your favorite healthy activities.
  • In-person or remote training with our fitness coordinator, along with a ton of workout challenges that will sweat you into shape.
  • Your choice of four different life insurance plans with 100% company-paid short-term and long-term disability insurance.
  • Market-competitive salaries.
  • Potential for biannual performance-based bonuses.
  • Annual grants of company stock that fully vest in just three years.
  • 401(k) retirement savings plan with a company match.
  • Flexible Paid Time Off so you can take the time you need to refocus and recharge.
  • Ongoing career development and leadership training.
  • Awards and recognition for employees doing outstanding work.
  • Insightful career pathing so you can chart your growth here and beyond.
  • Tuition reimbursement if you decide to continue your education.
  • A culture ambassador program for high-performing employees who rep our culture the best.
  • Employee-led interest groups that focus on community service, diversity and inclusion, technology and more.
  • Paid maternity and paternity leave.
  • Up to $10,000 reimbursement for adoption-related expenses.
  • On-demand maternity, postpartum and return-to-work support and access to 24/7 virtual care for employees and their partners.
  • Company-funded IVF/IUI treatments after standard cost sharing is applied.