Full-Time
Implementation Manager
Customer Onboarding
Posted on 10/3/2025
Verifiable
51-200 employees
Automates provider credentialing and enrollment
No salary listed
Remote in USA
Remote
 Business & Strategy (2) |
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- 3+ years of Implementation, Customer Onboarding, or Project Management experience in a technical SaaS environment (Salesforce-integrated product strongly preferred)
- Demonstrated ability to manage multiple concurrent implementations with varying complexity and stakeholders
- Comfortable specifying technical needs to internal technical teams and translating complex topics for non-technical stakeholders
- Solid grasp of project management fundamentals: scoping, scheduling, risk management, and clear communication
- A self-starter who thrives in a fast-paced, evolving environment and can figure things out without a playbook
- Highly collaborative, organized, detail-oriented, and solutions-focused; able to problem-solve in real time
- Excellent written and verbal communication skills; confident running meetings and presenting to executives
- Demonstrated ability to work through ambiguity, escalate effectively, and resolve issues under pressure
- Own and lead new client implementations from sales hand-off through launch. Act as the primary project lead during implementation while partnering closely with the assigned Customer Success Manager to ensure a seamless handoff at go-live
- Consult and translate requirements. Partner directly with client stakeholders to understand their objectives and map them to Verifiable’s Salesforce-integrated platform
- Project-manage the implementation. Build and maintain project plans, set clear milestones, drive internal/external coordination, and proactively manage risk and issues
- Oversee testing, validation, and UAT phases. Ensure delivered solutions align with client specifications
- Drive change management and stakeholder alignment. Guide client teams through adoption and smooth organizational change
- Communicate clearly and often. Run regular status calls, provide updates, and maintain strong executive and working-level relationships
- Coordinate configuration and data work. Collaborate closely with Implementation Engineers and Product to configure Verifiable and guide any custom work
- Plan onboarding and training. Organize customer enablement sessions and deliver virtual training to ensure smooth adoption
- Be the product expert. Act as the primary point of contact for customer questions during implementation and help drive best-practice usage of Verifiable
- Interested in mentoring teammates and potentially stepping into leadership opportunities as the team scales (not required, but a plus)
Verifiable provides software and APIs to automate healthcare provider data intake and credentialing for providers and payers. The product suite includes provider network monitoring, compliance tracking, and automated roster ingestion. A key feature lets users look up providers by name or NPI to get a full view of credentials, sanctions, and related data. It also automates onboarding with pre-screening, pre-populated forms, CAQH imports, and primary source verifications, simplifying enrollment and speeding credentialing turnarounds. The platform differentiates itself with a claimed 78% faster turnaround and by offering end-to-end automation and integration into clients' existing systems. Verifiable aims to streamline provider enrollment and credentialing workflows, improve transparency and accuracy, and reduce administrative burden for healthcare providers and payers.
Company Size
51-200
Company Stage
Series B
Total Funding
$47.1M
Headquarters
Austin, Texas
Founded
2019
Simplify's Take
What believers are saying
- Secured $27M Series B from Craft Ventures, totaling $47M funding in 2023.
- Gained enterprise clients like Humana, Lifestance, and Salesforce partnership.
- Nearly doubled employee count and customer base in past 12 months.
What critics are saying
- pVerify expands into credentialing, capturing unified platform customers within 12 months.
- Assured's AI with human oversight steals enterprise clients prioritizing compliance.
- CMS mandates human review, rendering CredAgent non-compliant in 12 months.
What makes Verifiable unique
- CredAgent launches as first autonomous AI agent for end-to-end credentialing with 10x productivity.
- API-first platform connects hundreds of primary sources for real-time license verification.
- Reusable 'credentials passport' reduces repeated document collection across organizations.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Remote Work Options
Company Equity
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 2%2 year growth
↑ 5%Verifiable, a healthcare credentialing platform, has launched CredAgent, described as the industry's first autonomous AI agent for end-to-end credentialing. The system delivers up to 10 times productivity gains by automating routine credentialing tasks whilst maintaining accuracy and compliance. CredAgent processes thousands of credentialing tasks in parallel, allowing specialists to manage multiple autonomous agents rather than processing providers individually. The platform provides full transparency into credentialing actions and decision rationale for audit readiness. The launch addresses growing pressure on healthcare payers to improve provider quality and member access. CEO Nick Macario said CredAgent "fundamentally changes how credentialing teams operate" by enabling agents to work continuously whilst reducing operational costs. The company positions the solution as an alternative to offshore outsourcing.
Verifiable announces the launch of Provider Demographic Data Management, empowering healthcare leaders to build culturally and linguistically responsible networks.
Verifiable, an Austin, TX-based API-first innovator to the provider network management software category, raised $27M in Series B funding
Knowing that a doctor on your hospital staff is who they say they are would seem like a no-brainer, but poor access to real-time credentialing data is causing a headache for healthcare organizations.Verifiable is automating the healthcare credentialing and compliance process, which aims to verify a provider’s background information, skills and competency levels, and its development of provider network management software got a $27 million Series B boost.Craft Ventures led the round and was joined by Highland Capital Partners, 137 Ventures, Cooley and existing investors The Altman Fund and Struck Capital.It’s been a few years since we’ve covered the Austin-based company, which raised $17 million in Series A funding in 2021 and $3 million in seed funding in 2020. In total, the company has raised $47 million since forming in 2020.Verifiable integrates APIs with real-time verification technology to help healthcare organizations shorten the time it takes to credential providers from weeks to days. In addition, it automates provider network operations for both providers and payers so that regulatory compliance and operational efficiencies are maintained, thus reducing costs.“Going into 2023, we exceeded our revenue targets while maintaining strong capital efficiency — all in an otherwise down market. I think this speaks to the relevance, necessity and differentiation of Verifiable’s solution,” co-founder and CEO Nick Macario told TechCrunch via email. “This enabled us to garner interest from investors we really valued and it felt an opportune time to double down into the business, continue expanding into opportune subsegments and to further supercharge our provider data advantages over our competitors.”During the past 12 months, Verifiable has shifted its focus to enterprise customers, gaining Humana as a client, and has a partnership with Salesforce. The company also released a number of enterprise network management products and modules on the Salesforce platform, and expanded its verification and provider data products, Macario said.In addition, Verifiable nearly doubled both its employee count and its customer base, which now includes Lifestance, Zelis, Lyra Health, Modern Health, Wheel and Grow Therapy
Verifiable, an API-first innovator to the antiquated provider network management software category, has raised $27 million in Series B funding led by Craft Ventures to accelerate its next stage of growth and product innovation.