Full-Time
Operational Risk Management and Compliance Analyst
Verint
1,001-5,000 employees
Software for customer experience automation
No salary listed
Entry, Junior
Bengaluru, Karnataka, India
In Person
- Knowledge of Operational Risk Management processes
- Experience in compliance program development and implementation
- Ability to work with internal departments and external stakeholders
- Understanding of state, federal, or international regulations
- Strong analytical skills
- Assist in Risk Identification, Documentation, Assessment, and Remediation
- Develop and implement compliance programs and initiatives
- Work on annual and ad hoc programs and projects
- Partner with internal department interfaces and external stakeholders
- Collaborate with IT on compliance initiatives
Verint provides software and services focused on automating customer experience (CX) processes. Its main product is an open platform that utilizes artificial intelligence, advanced analytics, and automated workflows to analyze customer interactions and improve business intelligence. This platform includes applications and bots that help organizations, particularly those with call centers, enhance their customer service and interactions. Verint operates on a Software-as-a-Service (SaaS) model, allowing clients to integrate its solutions with their existing systems, such as telephony and data lakes. What sets Verint apart from competitors is its comprehensive approach to CX automation, combining various technologies to optimize workforce performance and customer engagement. The company's goal is to empower organizations to deliver better customer experiences through intelligent automation.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Town of Huntington, New York
Founded
1994
Simplify's Take
What believers are saying
- Verint won six TrustRadius 'Top Rated' awards, showcasing strong customer trust and satisfaction.
- The $13M deal with a top US insurer highlights Verint's growing influence in CX.
- Expansion of the Bangalore Innovation Center supports growth in AI-driven CX automation.
What critics are saying
- Increased competition from Five9 and Agentforce could threaten Verint's market share.
- Challenges in talent acquisition at the Bangalore center may impact project timelines.
- Integration issues with Parloa could affect Verint's reputation for seamless CX solutions.
What makes Verint unique
- Verint's open platform integrates AI, analytics, and automated workflows for CX automation.
- The company offers a SaaS model, ensuring recurring revenue and scalability for clients.
- Verint's solutions seamlessly integrate with existing business applications and data lakes.
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Company News
"Verint earning a 'Top Rated' award in multiple categories highlights the value they deliver and the trust they've built with their customers.
Parloa integrates with Verint Open Platform to power the future of customer service.
Verint signs $13M deal with top US insurer to boost CX
Sabio Group has once again been named Verint's premier customer experience (CX) innovator across EMEA, claiming the coveted "Partner of the Year (CX)" title at its 2025 EMEA Partner Summit in Spain.
Dan Bodner, CEO of Verint, inducted into the CX Hall of Fame at Customer Connect Expo.