Salesforce Business Analyst

Job Description

The Salesforce Business Analyst will report to the Director of Sales and Support Operations for day-to-day direction.In this role, the chosen candidate will assist with sales operations management for Comcast Upware (a SaaS online market and telesales initiative selling Cloud-based software applications to small and medium businesses) and Comcast SmartOffice (a trial security and surveillance product sold by a telesales team to small and medium business.)

Responsibilities include (but are not limited to):

• Create and maintain team and leadership reporting
• Supportsales personnel with processes and procedures
• Support sales personnel with telephony and computing needs
• Special assignments

To be considered, candidates should have:

• Strong computer skills / aptitudes in applications including, but not limited to, Microsoft Excel, Word, Power Point and Outlook proficiency. Experience with Microsoft Office 365 a plus
• SalesForce proficiency
• Project coordination experience
• Basic to intermediate understanding of telephony and computing
• Sales Operations or Call Center support experience
• Prior experience working with or supporting sales professionals
• Verifiable attendance and promptness history
• Strong interpersonal skills
• Strong multi-tasking skills with the ability to work independently
• Must be detailed oriented with strong, clear and concise written and communication
• Comfortable with fast-paced, “start-up like” work environment

The position will be located in downtown Philadelphia PA and daily attendance to the office is a requirement --- no work from home options. Candidate must have reliable transportation or access to public transportation options.

Qualifications

Additional Information

If you are interested, please contact:

Sophia

973-507-7563