Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Work as a dynamic team member providing best-in-class service and support in the commercial real estate space. At First American, we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus.

We are looking to add a Construction Disbursement Officer (National) to our growing team. In this role, you will be responsible for the administration of commercial construction transactions.; Administration includes receiving, tracking, and processing construction draws, as well as maintaining compliance with the specific requirements of each project.

This is a remote role but must be open to working hours in CST or EST time zone.

What You’ll Do:

• Monitor a high-volume portfolio of disbursing and draw review projects, ensuring timely and effective processing of construction disbursing transactions and construction draws.
• Review, negotiate, and comply with the terms of each project’s disbursing agreement
• Work cross-functionally with underwriters, lenders, project managers, accountants, contractors, owners, and other project parties to review and resolve issues  and questions regarding the draw process and draw documentation.
• Order title updates and date down endorsements, submit requests for funds, and set up and review pending payments for checks and wires to be issued.
• Review draw packages inclusive of budgets, AIA Pay Applications, sworn statements, and lien waivers to mitigate the lien risk associated with the potential lien claimants on a project.
• Manage files and associated documents in a consistent and organized manner (i.e. maintaining construction disbursing and review documentation and other information into  the appropriate company system).
• Review monthly reports including trial balances and outstanding check logs and resolve any open items.
• Follow  processes and procedures in daily activities, troubleshoot as needed, and recommend solutions for continuous improvements to overall operations.
• Comply with regulatory requirements by adhering, and enforcing adherence, to requirements

What You’ll Bring:

• 2-4 years of escrow related experience, preferably as a Commercial Escrow Officer servicing regional or national transactions.
• Passion for  assisting customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both internal and external customers; 
• Ability to build new relationships as well as maintain existing customer relationships.
• Hands-on experience with working knowledge of construction payment documentation, including but not limited to:  AIA billing, budgets, sworn statements, and  lien waivers
• Problem solving with strong organizational skills, detail- oriented, and knows how to navigate internal and external resources to resolve issues.
• Adaptability to work with technology and proprietary programs; quickly adopting  new software applications and technologies. 
• Thrives in contributing to a team, working together to achieve goals and objectives while being able to work independently on an assigned project portfolio.
• Bachelor’s degree or 5+ years relevant experience required.

Pay Range: $27.40-$36.53 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.