Simplify Logo

Full-Time

Office Admin

Posted on 7/1/2024

Legacy Service Partners

Legacy Service Partners

11-50 employees

Provides HVAC, plumbing, and electrical services

Consulting
Industrial & Manufacturing

Compensation Overview

$25 - $30Hourly

Entry

Milford, CT, USA

Requires onsite presence in Milford, Connecticut.

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Required Skills
Communications
Customer Service
PowerPoint/Keynote/Slides
Requirements
  • Previous experience in an administrative support role, preferably in a service-oriented industry.
  • Excellent organizational skills, with the ability to multitask and prioritize effectively.
  • Proficient computer skills, including experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
  • Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
  • Ability to work independently and collaboratively within a team, depending on project requirements.
  • Strong problem-solving skills and the ability to think on your feet.
  • Valid driver's license and reliable transportation.
Responsibilities
  • Greet visitors, answer incoming calls, and respond to inquiries in a friendly and professional manner, always providing exceptional customer service.
  • Assist in scheduling service appointments, coordinating with customers and technicians to ensure availability and efficient scheduling.
  • Obtain permits for all installations, including preparing and submitting all required documentation and fees to the relevant authorities.
  • Track permit statuses and ensure that all necessary inspections and approvals are completed within established timelines.
  • Communicate with project managers and installation technicians to ensure that all necessary permits and approvals are obtained prior to starting work.
  • Process and manage service requests, ensuring proper documentation, accurate data entry, and timely follow-up with customers.
  • Coordinate with technicians and service teams to track job progress, update schedules, permits and address any changes or emergencies.
  • Assist in generating and managing invoices, ensuring accuracy and timely submission to customers.
  • Collaborate with other team members and departments to ensure effective communication and a smooth workflow.
  • Assist with other administrative duties as needed.
Legacy Service Partners

Legacy Service Partners

View

Legacy Service Partners operates a network of home service brands that specialize in HVAC, plumbing, and electrical services for residential customers. Their approach involves collaborating with companies that have effective management and a positive workplace culture, providing them with essential resources and processes to enhance their service delivery. This includes offering strong support for employees, back-office operations, and data insights to navigate the competitive landscape. Unlike many competitors, Legacy Service Partners focuses on empowering their partners by respecting and enhancing their existing teams and cultures, while also sharing profits generated through their collaboration. Their goal is to foster strong leadership and maintain a loyal customer base, ensuring that decisions made benefit their partners, employees, and the communities they serve.

Company Stage

Private

Total Funding

N/A

Headquarters

Tampa, Florida

Founded

2021

Growth & Insights
Headcount

6 month growth

68%

1 year growth

-2%

2 year growth

68%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic partnerships, such as with John Henry’s Plumbing and Buehler Air Conditioning, expand Legacy's national footprint and market influence.
  • The backing from Gridiron Capital provides financial stability and resources for continued growth and service enhancement.
  • Legacy's focus on maintaining high customer satisfaction and quality workmanship ensures a strong reputation and loyal customer base.

What critics are saying

  • Rapid expansion through multiple partnerships may lead to integration challenges and operational inefficiencies.
  • Dependence on the performance of partner companies could impact overall success if any partner underperforms.

What makes Legacy Service Partners unique

  • Legacy Service Partners focuses on amplifying the strengths of their partners' existing teams and cultures, unlike competitors who may impose their own operational models.
  • Their commitment to sharing profits and value generated with partners sets them apart in the home services industry.
  • Legacy's emphasis on strong employee-centered culture and data-driven insights provides a unique competitive advantage in retaining talent and optimizing operations.

Help us improve and share your feedback! Did you find this helpful?

INACTIVE