Full-Time
Technical Account Manager
Multiple Teams
Posted on 7/2/2025
AppZen
201-500 employees
AI-powered SaaS for financial process automation
No salary listed
Pune, Maharashtra, India
In Person
 Sales & Account Management |
|---|
- 3-5 years in a TAM, Technical Support, Solutions Engineering within a SaaS or enterprise software company
- Experience in Python, Go, or similar for debugging and automation
- Strong knowledge of REST APIs and Postman
- Proficiency in AWS Console and tools like Kibana or OpenSearch
- Understanding of AI and Data Science concepts and their application in enterprise solutions
- Excellent verbal and written communication, problem-solving, and customer-facing engagement skills
- Excellent analytical skills, highly organized and action-oriented
- Strong ownership, proactive attitude, and customer-centric approach
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- Act as the primary technical point of contact and trusted advisor for assigned enterprise customers
- Build and maintain deep, strategic relationships with customer stakeholders, including technical teams and senior leadership
- Understand customer-specific configurations, customizations, and integration patterns across their AppZen environments
- Facilitate alignment between customer goals and AppZenʼs capabilities by collaborating cross-functionally with Engineering, Product Management, Professional Services, CSM and Support
- Influence internal teams with customer insights to shape product improvements and roadmap decisions
- Conduct regular technical health reviews, system assessments, and operational check-ins to ensure optimal platform performance
- Review upcoming customer events and planned production activities to proactively identify and mitigate risks
- Drive initiatives to improve customer productivity, and long-term satisfaction
- Act as the escalation point for technical incidents, coordinating resolution efforts across internal teams
- Lead in-depth root cause analyses and implement preventive measures to reduce recurring issues
- Enhance support processes and ticket handling by driving internal quality improvements and knowledge-sharing initiatives
- Promote customer self-sufficiency by enabling teams to effectively use AppZen support tools, documentation, and best practices
- Provide expert-level guidance on troubleshooting, integrations, and observability tools
- Background in finance automation, accounts payable, or expense auditing platforms is highly preferred
AppZen uses artificial intelligence to automate financial workflows for businesses through a SaaS platform. It provides three core capabilities: Accounts Payable (AP) automation that entries invoices and maps them to the correct general ledger codes and purchase orders; Travel and Expense (T&E) management that analyzes receipts to flag non-compliant or suspicious purchases and speeds up reimbursements; and card monitoring that watches card activity in real time, categorizes expenses, and detects fraudulent behavior. The product integrates with existing systems with minimal IT effort and claims to show a return on investment within days of implementation. Compared with typical finance tools, AppZen focuses on end-to-end AI-driven automation across AP, T&E, and card expenses to cut manual work and improve compliance. Its goal is to help businesses run their financial processes more efficiently, stay compliant, and reduce fraud through rapid deployment and ongoing AI-driven insights.
Company Size
201-500
Company Stage
Series D
Total Funding
$281M
Headquarters
San Jose, California
Founded
2012
Simplify's Take
What believers are saying
- AP reviewers spend one week monthly on vendor emails; AP Inbox Service Center captures this manual work.
- 1,500+ enterprise customer base creates network effects improving fraud detection through anonymized spend benchmarking.
- Strategic partnerships with JAGGAER and Amadeus expand serviceable addressable market into integrated spend ecosystems.
What critics are saying
- SAP Concur bundles advanced AI expense auditing directly, trapping enterprises and blocking AppZen integrations.
- Vic.ai surpasses AppZen's AP accuracy with superior generative AI, winning Fortune 500 pilots.
- OpenAI releases enterprise Finance Agents API integrating natively with ERPs at 80% lower cost.
What makes AppZen unique
- SAP-certified integrations with real-time bidirectional data sync across ECC, S/4HANA, and Ariba platforms.
- AP Inbox Service Center deploys eight AI agents handling vendor email end-to-end with full auditability.
- Mastermind AI detects AI-generated receipts and analyzes expenses across multiple languages and currencies.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
Paid Parental Leave
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 2%2 year growth
↑ 2%AppZen has completed a Workday Design Approved Integration for its expense auditing application, enabling streamlined AI-powered expense management for Workday customers. The integration allows finance teams to audit expense reports before reimbursement, detect policy violations and identify emerging fraud techniques, including AI-generated receipts. The solution processes expenses autonomously using AppZen's Mastermind AI Platform, which analyses receipts across multiple languages and currencies. Low-risk transactions proceed quickly whilst exceptions are flagged for review through near real-time, bi-directional integration with Workday Expenses. AppZen serves over 1,500 enterprises and maintains compliance with SOC 1/2 Type II, ISO 27001, PCI DSS and GDPR. The integration is available on the Workday Marketplace.
AppZen appoints Nick Butrym Chief Revenue Officer to scale global growth. San Jose, CA, March 2, 2026 - AppZen, the leader in autonomous finance operations, today announced the appointment of Nick Butrym as Chief Revenue Officer. In this role, Butrym will lead AppZen's global revenue organization across sales, pre-sales, and the partner ecosystem, with a focus on accelerating growth and expanding customer lifetime value, as enterprises adopt AI agents for finance operations. Butrym will drive go-to-market execution and help build the scalable architecture required to support predictable growth and measurable business outcomes across new and existing customers. "Enterprises are moving beyond automation toward fully autonomous finance operations," said Anant Kale, CEO of AppZen. "Nick brings a rare combination of operational discipline and enterprise GTM leadership. He has repeatedly built revenue engines that scale efficiently while improving customer outcomes. As adoption of agentic AI accelerates, his leadership will help us expand globally and deepen the value we deliver to our customers." Butrym joins AppZen from HungerRush, where he served as Chief Revenue Officer, scaling the company's revenue engine by operationalizing processes, strengthening channel leverage, and improving expansion performance across the customer base. Previously, he held senior leadership roles at PTC, ServiceNow, and EMC. "Finance teams are under pressure to do more with fewer resources while maintaining control and compliance," said Butrym. "AppZen is uniquely positioned to solve that challenge by enabling autonomous execution, not just automation. I'm excited to help customers realize measurable outcomes faster and to help scale a durable growth engine around the company's agentic AI platform." The appointment comes as global enterprises increasingly adopt AI-driven finance solutions to reduce operating costs, improve accuracy, and scale accounts payable, expense audits, and compliance without adding headcount. AppZen's platform executes complex finance workflows end-to-end with agentic AI that includes built-in governance, auditability, and security. With it, CFOs are halving OpEx, automating work by 80% or more, and rapidly increasing ROI. To learn more about AppZen and why the company is trusted by over 65 of the Fortune 500, visit www.appzen.com. Finance AI
In August, AppZen announced a partnership with Sales Innovation, a go-to-market firm, to expand its operations in the Asia-Pacific region.
/PRNewswire/ -- AppZen, the leading Agentic AI platform for finance teams, announced it raised $180 million in growth funding. This round was led by Riverwood...
AppZen, a San Jose-based provider of an AI platform for finance teams, raised $180 million in growth funding led by Riverwood Capital. The funds will support its AI studio and accelerate global market growth.