Project Lead
Saas Payroll Onboarding, Hybrid
Posted on 9/22/2023

501-1,000 employees

Comprehensive management tools for hourly teams
Company Overview
Homebase is a highly efficient tool for small businesses, providing a comprehensive suite of services including employee scheduling, time tracking, payroll, and team communication. Recognized by Inc Magazine as Best in Business 2020 Gold Medal Winner and Top Rated Time Clock and Scheduling Software by Motley Fool's The Blueprint, it demonstrates industry leadership and a competitive edge. The company's culture is focused on simplifying administrative tasks, enabling business owners and employees to concentrate on core operations, thereby fostering a productive work environment.

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Houston, TX, USA
Experience Level
Desired Skills
Sales & Account Management
  • Help our customers transitioning from an existing provider get set-up with Homebase Payroll while adhering to project timelines. You will be the front facing client contact and responsible for communication with the client throughout the implementation process. You will work in tandem with the Implementation Consultant who will work on the backend / technical side of the implementation
  • Gather data from the customer about their business, from basics like legal name and DBA name, to employee demographic information, and YTD payroll information from their former provider
  • Partner with our sales team to address and resolve any implementation issues that require customer follow-up
  • Provide customer training on the Homebase payroll system
  • Investigate, problem solve, research and provide resolutions to customer payroll questions and issues
  • Partner with Homebase product team to improve customer-facing product functionality and internal implementation tooling
  • Administrative Work- Updating Zoho (our CRM tool) to ensure accuracy of notes and information
  • Ability to collaborate in office weekly on Tuesdays and Wednesdays
  • SaaS Implementation experience
  • Intermediate Payroll experience required. Advanced Payroll experience preferred
  • Client-facing experience. Deep empathy and willingness to go above and beyond for the customer
  • You excel in Excel and are comfortable with large data sets
  • Comfortable in a fast paced environment where processes and products change often
  • High attention to detail and strong organizational habits
  • Very strong written and verbal communication skills
  • Skilled in problem-solving, dealing with ambiguity, and cross-team communication
  • Self-motivated and comfortable working collaboratively and autonomously - excited about striving toward team and individual metrics
  • You have a deep sense of ownership and sense of urgency around all the work you do
  • You love complex systems with rules that vary from state-to-state and even town-to-town
  • Ability to demonstrate good judgment
  • Good computer skills. Experience with CRMs, phone systems and troubleshooting
  • You set high standards for yourself and have exceptional interpersonal skills
  • Ability to adapt to a dynamic and growing organization
  • Attention to detail - You're the kind of person who reads the whole job description, understands we do not expect 100% of applicants to possess every single skill, and know that our favorite color is purple. You believe in your ability to learn, adapt, and grow upon your professional foundation. We gauge the total value a candidate will bring to our organization