What you’ll do:

• Be an owner. Build and implement the market growth strategy across multiple departments with the full support of HQ.
• Build a high-performing team. Define hiring needs, execute those needs, and train new team members.
• Monitor performance. Track and report supply and demand metrics. Use data to solve problems creatively, find ways to improve, and track results.
• Drive results. Forecast and set quarterly goals for your market, while creating an environment of experimentation, analytical thinking, and precision to reach those goals.
• Share information. Communicate across the organization to ensure timely resolutions, quality control, and process feedback. Generate feedback and recommendations to central operations, business, product, and engineering teams.
• Be the face of Lime. As the leader of your market, you will meet with local officials, business owners, and customers as a representative of Lime.
• Be a culture carrier, and create a fun, inclusive, and safe workplace.

About you:

• Bilingual French/English preferred
• 7+ years of work experience within an operations, management consultancy, financial or business analyst, or equivalent role with previous work experience in a General Manager capacity; owning a P&L and team for a large and complex market or region 
• 7+ years of experience leading a team, including providing coaching and performance management while creating a culture of feedback and accountability 
• Experience working with cities and/or policymakers to implement or resurrect new programs or legislature
• Analytically minded with a strong understanding of real-time marketplaces (supply and the ability to navigate, decode, and use data to build compelling narratives and reports  
• Data-driven by nature with demonstrated experience using Excel and SQL 
• Demonstrated skills in identifying and resolving complex problems, exercising good judgment in drawing conclusions, while navigating ambiguous environments
• Excellent written and verbal communication skills with a demonstrated background in communicating company-wide at all levels 
• Demonstrated experience motivating a team, working cross-functionally at all levels, and representing your company to external partners 
• Detail-oriented, process improvement-focused, self-motivated, and energetic, with the drive and ability to learn new skills and grow with the role