Full-Time

Cisco Unified Communications Manager – Lead

Cucm

Confirmed live in the last 24 hours

AMERICAN SYSTEMS

AMERICAN SYSTEMS

1,001-5,000 employees

Federal government contractor for strategic solutions

Compensation Overview

$129.8k - $216.7k/yr

Senior, Expert

Company Does Not Provide H1B Sponsorship

Washington, DC, USA

US Top Secret Clearance Required

Category
IT Project Management
System Administration
IT & Security
Required Skills
Computer Networking
Connection
Connection
Connection
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Requirements
  • Active Top Secret clearance with SCI eligibility
  • Bachelor's degree and 11-12 years of relevant experience (Additional experience/certifications will be considered in lieu of degree)
  • Current Security+ CE or equivalent DoD 8140 IAT Level II / III certification (Advanced Cisco certifications, such as CCNP Collaboration or CCIE Collaboration)
  • Proven success in managing enterprise-grade Cisco UC systems at scale, preferably in a DoD environment
  • Expertise in CUCM (v11.5+), Cisco VTC codecs, VoIP endpoints, and Telepresence Management Server
  • Strong understanding of VoIP protocols (SIP, H.323, RTP) and Quality of Service (QoS) principles
  • Familiarity with integrating UC systems with third-party tools (e.g., Microsoft Teams)
  • Exceptional leadership, communication, and troubleshooting abilities
Responsibilities
  • Take charge of the design, deployment, and optimization of mission-critical communication systems
  • Provide strategic guidance to the team, while driving system improvements across a global footprint
  • Lead the design, deployment, and management of Unified Communications systems, including Cisco Unified Communications Manager (CUCM), Cisco Unity, and Telepresence Management Server
  • Act as a senior escalation point, resolving complex UC issues such as voice and video challenges and call routing conflicts
  • Oversee the management of UC endpoints, including Cisco VoIP phones and video conferencing systems
  • Plan and execute large-scale system upgrades, migrations, and hardware refreshes
  • Develop and enforce UC security policies to ensure compliance with DoD standards
  • Mentor and guide junior team members, fostering skill development and technical excellence
  • Collaborate with cross-functional teams, including network engineers, cybersecurity professionals, and third-party vendors, to ensure seamless UC operations
  • Maintain and update operational documentation, including system architecture diagrams and technical guides
  • Deliver regular performance and activity reports to senior leadership, identifying trends and recommending improvements

AMERICAN SYSTEMS provides strategic solutions as a federal government contractor, focusing on areas such as Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. The company employs around 1,600 people across the United States and is dedicated to meeting the current and future needs of its clients in the government sector, particularly in Defense, Intelligence, Federal Law Enforcement, U.S. Outreach, and Healthcare. What sets AMERICAN SYSTEMS apart from its competitors is its employee-owned structure and its recognition as a top workplace, receiving multiple awards for its responsiveness to employees and commitment to veterans. The company's goal is to support national priority programs effectively while fostering a positive work environment for its employees.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Chantilly, Virginia

Founded

1975

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven data analytics enhances defense contracting opportunities.
  • Increased focus on cybersecurity solutions aligns with government priorities for digital security.
  • Expansion of remote work technologies supports hybrid work models in government sectors.

What critics are saying

  • Leadership changes may lead to strategic misalignments or operational disruptions.
  • Pressure on innovation may strain resources or lead to potential failures.
  • Reliance on government contracts poses risks due to potential policy changes.

What makes AMERICAN SYSTEMS unique

  • AMERICAN SYSTEMS specializes in cutting-edge engineering and IT solutions for government sectors.
  • The company has a long-standing partnership with the U.S. Navy for complex problem-solving.
  • AMERICAN SYSTEMS recently secured a $1.01 billion contract with the Defense Information Systems Agency.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

Professional Development Budget

Tuition Reimbursement

Company News

WashingtonExec
Sep 17th, 2024
David Dacquino Joins AMERICAN SYSTEMS' Board of Directors

David Dacquino joins AMERICAN SYSTEMS' Board of directors.

WashingtonExec
May 5th, 2024
AMERICAN SYSTEMS Taps Eric Wolf as VP of Innovation

AMERICAN SYSTEMS appointed Eric Wolf to the newly-created position of vice president of innovation.

GovCon Wire
Jan 9th, 2024
Babak Nouri Assumes Corporate Development VP Role at American Systems; John Steckel Quoted

American Systems has chosen its Account Management Director Babak Nouri to replace John Steckel as vice president of corporate development.

Potomac Officers Club
Jan 9th, 2024
American Systems Promotes Babak Nouri to Corporate Development VP

American Systems, a Chantilly, Virginia-based government services contractor, has promoted Babak Nouri to vice president of corporate development from his former position as account management director.

Potomac Officers Club
Aug 8th, 2023
John Steckel to lead American Systems as CEO

Chantilly, Virginia-based American Systems has promoted John Steckel, vice president of corporate development, to serve as president and CEO beginning on Sept. 6.