Overview

Assist clients to deploy and configure Altera solutions on the Ventus Revenue Cycle team.

Utilization Targets 80% or greater

Customer Satisfaction

Project Delivery On Time and Under Budget

This is an entry level remote role in the US.

Responsibilities

Domain Expertise

• Entry level knowledge of Altera solutions within a specific Altera domain area
• Entry level knowledge of client operational processes, job functions and implementation methodology within a specific Altera domain area
• Entry level knowledge of industry trends and initiatives within a specific Altera domain area and healthcare workflow.

Module Implementation to meet requirements as specified in the project plan

• Carry out the implementation of Altera solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope.
• Identify issues encountered during the implementation of Altera products and when interfacing third party systems.
• Assist the customer with the configuration necessary to deliver the functionality defined in the contract scope documentation.
• Load the initial database delivered to the client with site-specific information (if applicable). Present formal training courses and knowledge transfer to Altera clients
• Support all testing phases with the client.
• Advise clients on testing strategy and planning to ensure successful solution implementation

• Liaise with the client, Project Managers and Sales and Solution Consulting to understand the client’s conversion, go-live and rollout strategies and to ensure that the solution meets the client’s business needs

Consultancy

• Understand project scope and identify implementation risks and impacts
• Deliver advice, guidance and recommendations on system configuration and implementation best practice
• Identify, analyze, and document client business requirements

Reporting / Documentation

• Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants,
• Provide weekly status reports throughout the project lifecycle to assist management eliminate risks and increase the likelihood of project success
• Produce other reports and/or documents as required

Qualifications

Academic and Professional Qualifications:

• Bachelor’s Degree with a Healthcare Management/Business Administration/Finance/Information Systems, or a related field, or an equivalent degree or equivalent/years of experience required.

Technical Skills:

• Proficiency in Microsoft Excel, including advances functions (e.g., VLOOKUP, pivot tables, macros)
• Familiarity with data analysis and visualization tools
• Familiarity with Microsoft Project or Smartsheets or other similar project tools

Communication Skills:

• Excellent written and verbal communication skills
• Ability to convey technical information to a non-technical stakeholder
• Strong Attention to detail and accuracy in work

Healthcare Knowledge:

• Basic understanding of healthcare systems, Electronic Health Records (EHR) and other healthcare IT systems a plus

Interpersonal Skills:

• Strong interpersonal skills and ability to work in a team environment as well as independently.
• Client Service orientation

Experience:

• 0-2 years relevant work experience in Healthcare or Healthcare IT
• Microsoft Office experience
• Previous internship or work experience in a related field (healthcare, finance, consulting) is preferred but not required

Travel Requirements:

• International travel may be required
• Up to 80% travel may be required

Working Arrangements:

• Work is performed in a remote environment with minimal exposure to health or safety hazards.