Full-Time

Full-time On-Call Teller

Posted on 5/18/2025

Deadline 8/8/25
KeyBank

KeyBank

1,001-5,000 employees

Offers banking, loans, and financial services

No salary listed

Entry, Junior

New Haven, CT, USA

Category
Commercial Banking
Finance & Banking
Requirements
  • High School Diploma, GED, or equivalent business experience (required)
  • Experience in a client service role (required)
  • Experienced in cash handling (required)
  • General understanding of PC with Windows based applications and calculator (required)
Responsibilities
  • Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
  • Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
  • Proactively work to identify and resolve client servicing issues, escalating as needed
  • Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
  • Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
  • Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
  • Participate in morning huddles and end of day debriefs
  • Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

KeyBank provides a variety of financial services, including personal and business banking, credit cards, mortgages, and loans. Their products are designed to cater to individual consumers, small businesses, and commercial clients throughout the United States. KeyBank focuses on offering customized financial solutions to meet the specific needs of their clients, generating revenue through interest from loans, service fees, and commissions on financial products. A key aspect of KeyBank's approach is their commitment to financial wellness, providing clients with tools and resources to better manage their finances. The goal of KeyBank is to support clients in achieving their financial objectives, whether that involves purchasing a home, consolidating debt, or planning for the future.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Massachusetts

Founded

1824

Simplify Jobs

Simplify's Take

What believers are saying

  • Investment in AI solutions can lead to improved operational efficiency.
  • Fintech collaborations expand payment solutions and enhance customer experience.
  • Supporting growth-stage private credit markets diversifies revenue streams.

What critics are saying

  • Increased competition from fintech companies could disrupt traditional banking services.
  • AI-based investments may pose integration challenges and require significant resources.
  • Expansion of credit facilities may increase exposure to credit risk.

What makes KeyBank unique

  • KeyBank's investment in AI-based Zentist enhances operational efficiency and customer service.
  • Partnership with Qolo expands payment solutions and enhances customer experience.
  • Involvement in structured credit facilities supports growth-stage private credit markets.

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Benefits

Medical, dental, & vision

Wellness Programs

Fitness Reimbursement

Alternative Work Schedules

PTO

Parental Leave

401(k) Savings Plan

Discounted Stock Purchase Plan

Tuition Reimbursement

Company News

American Banker
Jun 2nd, 2025
KeyBank Invests in Qolo Partnership

KeyBank has expanded its partnership with Qolo, an omnichannel card and payment fintech, by making a minority investment. This announcement was made at the American Banker's Digital Banking conference in Boca Raton, Florida.

ELFA
Apr 8th, 2025
Key Equipment Finance refinancing for The Dutra Group

Together with our member companies, ELFA is advancing initiatives to support diversity, equity and inclusion in everything we do.

Business Wire
Mar 20th, 2025
Liquidity Closes up to $450 Million additional Credit Facility, dedicated to North American Market, anchored by KeyBank

Liquidity, the global multibillion dollar AUM asset manager specializing in growth-stage private credit, today announced the closing of a structured credit f...

Newswire
Dec 27th, 2024
Scotiabank Completes Additional Investment in KeyCorp

/CNW/ - Scotiabank announced today that following regulatory approval from the Board of Governors of the Federal Reserve System, it has completed its...

Business Wire
Sep 25th, 2024
UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centers

UJET, Inc., a leading provider of AI-powered cloud contact center solutions, today announced it has closed its latest round of funding led by Sapphire

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