Full-Time

Salesforce Administrator/Developer

OneStudyTeam

OneStudyTeam

201-500 employees

Cloud-based SaaS platform streamlining clinical trials

No salary listed

Pune, Maharashtra, India

Remote

Remote role based from Pune, India.

Bachelor's

Category
Software Engineering (1)
Required Skills
SQL
Salesforce
REST APIs
Data Governance
DevOps

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Requirements
  • Bachelor’s/Postgraduate degree, or related experience preferably in Information Systems, Data Analytics, Computer Science, or similar software/database-related field
  • Minimum of 2+ years of experience as a Salesforce Administrator with hands-on experience and strong Salesforce product knowledge
  • Minimum of 1+ years of experience with Apex, Visualforce, and Lightning component development
  • Strong understanding of the Salesforce data model, security, and sharing architecture
  • Proficiency in SQL/SOQL
  • Excellent analytical and troubleshooting skills to resolve complex issues and find effective Salesforce solutions
  • Strong relational database design skills
  • DevOps/release management experience and an understanding of basic triggers/Apex code knowledge
  • Comfort with change management, as well as communicating, prioritizing, and managing all aspects of a Salesforce project
Responsibilities
  • Platform Governance & Access Management: Manage all aspects of Salesforce user access, license security, and data governance while executing proactive maintenance and security reviews to ensure that StudyTeam remains a highly scalable, performant platform for our future
  • Declarative Configuration & Maintenance: Drive declarative platform enhancements, process automation, and operational escalation workflows to successfully launch and scale Care Access products across our internal teams
  • Advanced Service & Experience Cloud Architecture: Configure and optimize Service Cloud and Experience Cloud features, utilizing tools like Omni-Channel routing, macros, and customer self-service portals to maximize agent productivity and customer success
  • Custom Programmatic Development: Develop and maintain custom Apex, Triggers, and Lightning Web Components while designing secure REST/SOAP API integrations with external systems to eliminate technical debt and maximize scalability
  • Data Integrity & Automation: Oversee end-to-end data quality control and migrations while providing comprehensive internal user support, documentation, and training to ensure seamless platform onboarding
  • Systems Integration & Third-Party Apps: Design, implement, and manage secure integrations and API connections between Salesforce and external business systems or third-party applications
  • Marketing Cloud & Account Engagement (Pardot) Architecture: As applicable, own the technical configuration and cross-cloud journey architecture of SFMC and Pardot, utilizing SQL, AMPScript, and Journey Builder to optimize data flows and support the revenue pipeline
  • SLAs & Escalation Workflows: Design and implement entitlement management frameworks, strict service level agreements (SLAs), and operational escalation processes within the platform
Desired Qualifications
  • Additional Salesforce certifications (Advanced Administrator, Platform Developer I and II, Experience Cloud or Service Cloud Consultant)
  • Experience with Salesforce Service Cloud, Experience Cloud, Mulesoft Composer, Tableau, or other Salesforce products
  • Knowledge of JavaScript, HTML, CSS, and SSO configuration
  • Marketing Cloud and Account Engagement experience

OneStudyTeam provides a cloud-based software platform for clinical trials, offering researchers and trial coordinators a subscription SaaS to manage and accelerate studies. The StudyTeam platform helps run trials more efficiently by handling protocol management, patient recruitment and retention, and access to diverse patient populations, all through an online system. It differentiates itself by its position within the Reify Health ecosystem and its focus on expanding patient access and speeding enrollment, rather than relying on ad-hoc processes. The company’s goal is to speed the development of new therapies and improve trial outcomes for patients around the world by making trial management easier and more scalable.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Boston, Massachusetts

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • Business Wire reported 10,000 global research sites using StudyTeam in September 2024.
  • The 2022 Antidote partnership broadened referral management and diversity-focused recruitment capabilities.
  • Reify's $220 million financing supports StudyTeam expansion and deeper decentralized-trial functionality.

What critics are saying

  • OneStudyTeam cut 160 employees in December 2022 after rapid hiring, signaling operating strain.
  • Alternatives like Florence, Vial, Castor, and Jeeva intensify feature competition in 2026.
  • Enterprise platform switching costs stay real; a lost Amgen-style account would damage revenue fast.

What makes OneStudyTeam unique

  • StudyTeam serves 10,000+ research sites across 100+ countries, with 15 languages.
  • Amgen expanded StudyTeam across its global research portfolio, validating enterprise-grade sponsor adoption.
  • StudyTeam unifies recruitment, enrollment, source data, and financial workflows for sponsors and sites.

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Benefits

Remote Work Options

Flexible Work Hours

Company News

HIT Consultant
Sep 24th, 2024
StudyTeam for Sites Reaches 10,000 Global Research Sites, Streamlining Clinical Trials

Recognizing the potential burden that additional technology may impose on site workflows, OneStudyTeam has recently launched an online learning portal.