Full-Time

Technical Program Manager

Founder's Office

Enterpret

Enterpret

51-200 employees

Transforms customer feedback into product insights

No salary listed

Bengaluru, Karnataka, India

Hybrid

Category
Engineering Management (2)
,
Business & Strategy (1)
Required Skills
Agile
Incident Response
SOC 2
JIRA
SCRUM
Serverless
Data Analysis

Get referred to Enterpret

See people who can refer or advise you

Requirements
  • At least 6 years of experience in technical program management within an engineering or product organization, including hands-on ownership of a compliance or audit program such as SOC 2.
  • At least 2 years at one organization driving cross-functional Engineering, Product, and Design programs end-to-end and/or establishing a compliance program from scratch.
  • Fluency running Agile and Scrum processes, sprint planning, and roadmap tracking in Linear or Jira, with experience driving complex, multi-team initiatives to completion.
  • Hands-on experience with SOC 2 Type II and ISO 27001, plus working knowledge of NIST Cybersecurity Framework, GDPR, ISO 42001, NIST AI Risk Management Framework, and continuous-compliance tooling such as Vanta, Drata, or Secureframe.
  • Experience partnering across Engineering, Product, and Design and operating as a trusted extension of the founding team or Chief of Staff.
  • Ability to build frameworks, rituals, and playbooks from scratch in a fast-moving environment.
Responsibilities
  • Drive and track Engineering, Product, and Design initiatives end-to-end, including running Agile ceremonies and sprint planning, maintaining Linear hygiene, managing roadmaps, dependencies, and timelines, and surfacing status, risks, and blockers to leadership.
  • Partner with the Chief of Staff and founding team to translate strategy into tracked execution, drive cross-functional programs to completion, and maintain visibility into delivery progress.
  • Own audits end-to-end, including SOC 2, ISO 27001, and GDPR-related work; manage scoping, control testing, evidence collection, auditor coordination, and remediation.
  • Maintain policies, risk registers, and control narratives; map controls across SOC 2, ISO 27001, ISO 42001, NIST Cybersecurity Framework, GDPR, and emerging AI-governance frameworks.
  • Partner with Engineering to implement practical controls across cloud infrastructure, software development lifecycle, identity and access management, logging, monitoring, and incident response.
  • Own security reviews, questionnaires, and trust documentation that support enterprise sales and partnerships.
  • Establish operating rituals, dashboards, and tooling using Linear and continuous-compliance platforms such as Vanta, Drata, or Secureframe.
Desired Qualifications
  • Program-management or GRC certifications such as Certified ScrumMaster, Project Management Professional, Certified Information Systems Auditor, Certified Information Security Manager, Certified Information Systems Security Professional, or ISO 27001 Lead Auditor.

Enterpret provides a customer feedback intelligence platform that helps product teams turn feedback into actionable insights. It collects feedback from multiple sources, unifies and categorizes it using adaptive AI into a Custom Unified Feedback Taxonomy, and enables precise, granular insights to prioritize product work. How it works: users access a user-friendly interface, build dashboards, and use semantic search to interpret the meaning across feedback, with automated summaries. Differentiators: adaptive taxonomy that evolves with feedback, semantic search across all feedback, and a structure that supports non-technical operators; the service includes dedicated data auditors for weekly model refreshes and a dedicated Customer Success Manager. Goal: help product companies build products centered on customer needs by continuously refreshing models and insights.

Company Size

51-200

Company Stage

Series A

Total Funding

$25.1M

Headquarters

San Francisco, California

Founded

2020

Get referred to Enterpret

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Enterpret says June 2026 launches shipped four integrations and live sales deal-risk intelligence.
  • 2026 product pages emphasize 24/7 anomaly detection, webhook actions, and connected context.
  • Notion shortened insight cycles 70 percent, validating ROI-driven expansion inside accounts.

What critics are saying

  • Medallia, after June 2026 recapitalization, now attacks agentic action and topic modeling directly.
  • Thematic launched Customer Intelligence and Activation in March 2026, narrowing Enterpret's differentiation.
  • Enterpret's category stays niche; if pilots stall, ACV expansion collapses by 2027.

What makes Enterpret unique

  • Adaptive Taxonomy and Customer Knowledge Graph unify 50-plus sources into one customer context graph.
  • June 2026 Agent OS adds cited workflows, automations, and ChatGPT distribution.
  • Canva, Notion, and Strava use Enterpret for feedback loops and revenue-linked insights.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

1%
Intelligence360 News
Dec 19th, 2024
Enterpret Raises $20.8M in Series A

Enterpret, an AI-enabled customer feedback platform, announced a $20.8 million Series A funding round led by Canaan Partners, with participation from Kleiner Perkins, Peak XV Partners, Wing Ventures, and Recall Capital. Angel investors include Lauryn Motamedi, Elena Verna, Nan Yu, and Andrew Berman. The funding will help Enterpret scale and deploy no-code AI agents. Rayfe Gaspar-Asaoka from Canaan Partners joins the board. Enterpret's customers include Canva, Notion, and Monday.com.

Business Wire
Dec 5th, 2024
Enterpret Announces $20.8 Million Series A

Enterpret, the AI-enabled customer feedback intelligence platform for product development and CX teams, announced that it has raised $20.8 million in

Entrackr
Dec 4th, 2024
Enterpret announces $20.8 Mn in Series A round

Enterpret, an AI-enabled customer feedback intelligence platform for product development and CX teams, has raised $20.8 million in its Series A round led by Canaan Partners.

Inc42
Dec 4th, 2024
Enterpret Bags $20.8 Mn To Provide AI Driven Customer Feedback To CXOs

Enterprise tech startup Enterpret has raised $20.8 Mn (over INR 175 Cr) in its Series A funding round led by Canaan Partners.

Enterpret
Jan 31st, 2024
How product teams validate assumptions and hypotheses in Enterpret

Why Enterpret Inc. launched Creating Reasons in Enterpret.