Food & Beverage Closing Team Leader

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT CLOSING 

The Closing Food & Beverage team continues the momentum from the team’s day of hard work in Food & Beverage to finish strong; they take care of the guest until the doors close each night. They have a deep understanding of each leader’s vision for their business, they prioritize through the eyes of the guest and have fun with the team while nailing Food & Beverage closing routines.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food & Beverage Closing Team Leader can provide you with theskills and experience of:

• Guest service fundamentals and experience building a guest first culture across in food

• Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies

• Executing closing routines and overseeing Food & Beverage operations with guidance from area and store leaders on procedure, process and team member concerns

• Supporting daily/weekly stores workload to support Food & Beverage priorities and deliver sales goals

• Process improvement and workload efficiency across the store

As a Food & Beverage Closing Team Leader, no two days are ever the same, but a typical day most likely willinclude the following responsibilities:

• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement.

• Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage check-in and check-outs as daily connection points.

• Maintaina fresh, full and food safe area during all operating hours leveraging strong inventory management, cleaning routines and Food Safety policies and procedures.

• Assess backroom and sales floor areas of Food & Beverage and Food Service (where applicable)on a daily basisbywalkingF&B Standardstoprioritize your business needs and identifyclosing priorities.

• Lead team huddles to communicate evening focuses and trends,leveraging store reporting and HQ communications.

• Validate and follow-up on team members’progress against their assigned prioritized workload tasks, production area routines, and application of best practices.

• Develop and maintain relationships with vendors to ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met and areas are full and maintained.

• Remain up-to-date on relevant trends and products to educate team members.

• Participate in team hiring and onboarding processes.

• At the direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.

• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).

• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.

• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.

• Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitment.

• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.

• Model the execution of physical security processes in order to enhance the instore security culture.

• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

• In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements or certifications related to quality control of products (if applicable).

• Lead and demonstrate a culture of executing all best practices learning; help close skill gaps through development, coaching and team interactions.

• As a key carrier, follow all safe and secure training and processes.

• Access all areas of the building to respond to guest or team member issues.

• Address all store emergency and compliance needs.

• Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. 

• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.

• Lead by thanking guests and let them know we’re happy they chose to shop at Target.

• All other duties based on business need

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.  

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be aFood & Beverage Closing Team Leader. But, there are a few things you need from the get-go:

• Age18 or older

• High school diploma or equivalent

• Previous retail and/or food experience preferred, but not required

• Ability to:

• Lead and hold others accountable

•  Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

• Welcoming and helpful attitudetoward all guests and other team members

• Effective communication skills 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues

• Interpret instructions, reports and information

• Accurately handle cash register operationsas needed

• Climb up and down laddersas needed

• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds 

• Flexible work schedule (e.g., nights, weekends and holidays)

• Ability to work in an environment that could range from 34°F to -10°F as needed

• Ability to work in spaces where common allergens may be handled or present

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).