FARFETCH exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.
We’re a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
CONTENT DEVELOPMENT
We are a diverse, dynamic, global team of content creators, dedicated to communicating the FARFETCH message to our customer. From copy and imagery to size & fit solutions and localization, the Content Development umbrella manages end-to-end content and asset creation, creating a unique luxury experience, found only on FARFETCH.
LONDON
Our office is located in Old Street, London’s tech hub. Our open-plan space is ideal for collaborative working. When you’re not doing what’s never been done, you can enjoy a team lunch on our large outdoor terrace, or join a yoga class in our dedicated studio.
THE ROLE
Content Elevation is a newly established team within the E-commerce Content vertical dedicated to content excellence and improvement. You will support the ‘foundations’ of e-commerce content, ensuring categories, description attributes and process guidelines are maintained to an exacting standard. You will work closely with the different verticals within Content Development to develop best-in-class content and processes for partners. You will be expected to take ownership of continuous improvement initiatives and support cross-functional teams.
WHAT YOU’LL DO
- You will own specific categories, maintaining the quality and consistency of the category content including guidelines, perform quality checks and regular audits, and implementing category changes for Farfetch Group
- You ensure copywriters have the necessary information they need to do their best work by facilitating workshops to highlight category changes, challenges and opportunities, connecting the team to industry experts when it is useful to do so
- You are responsible for maintaining a group of brand partner category trees, liaising directly with the Content Platform Development team and the Production Delivery Managers. Some client-facing interaction may be necessary when technical advice is needed
- You will have ownership of some Content Elevation projects, chairing cross-team sessions, and ensuring projects are on track. You provide timely status reports and blockers/risks to the Content Principal & Content Manager
- You will pitch content solutions to the leadership team, then execute each project you’ve been assigned to in order to achieve its desired outcome
- You will support the improvement of our tools by feeding requirements to the relevant teams and testing new features to ensure its smooth running
- You will present project updates in the monthly departmental meetings when needed.
WHO YOU ARE
- You have some project management experience, leading projects with low to mid-level complexity
- You are a highly organised self-starter, with the goal of becoming a subject matter expert within the E-commerce content world
- You are highly solution-oriented, able to think big before coming up with simple yet effective solutions
- You are adept at managing internal stakeholders which include Commercial, Creative Operations and Product teams
- You also need to be comfortable interacting with external clients should the need arise Experience in luxury e-commerce and/or product descriptions is a must
EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
Content Elevation is a newly established team within the E-commerce Content vertical dedicated to content excellence and improvement. You will support the ‘foundations’ of e-commerce content, ensuring categories, description attributes, and process guidelines are maintained to an exacting standard. You will work closely with the different verticals within Content Development to develop best-in-class content and processes for partners. You will be expected to take ownership of continuous improvement initiatives and support cross-functional teams.
