Full-Time

Front Office Assistant

Updated on 9/4/2026

HighFive Healthcare

HighFive Healthcare

51-200 employees

DSO powering endodontics and oral surgery

No salary listed

Hoover, AL, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Customer Service

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Requirements
  • At least one year of dental experience is preferred.
  • At least one year of medical billing and insurance experience is preferred.
  • At least one year of customer-focused experience is required.
  • Excellent verbal and written communication skills are required.
  • Experience using computers for a variety of tasks is required.
  • The ability to stay organized and detail-oriented while working in a fast-paced environment is required.
  • A high school diploma or equivalent is required.
Responsibilities
  • Greet patients as they arrive for appointments.
  • Answer phone calls promptly.
  • Perform office administrative tasks.
  • Schedule procedures for clinical visits.
  • Enter patients’ insurance information into practice management software.
  • Verify insurance coverage for new and existing patients and referrals.
  • Calculate patients’ financial responsibilities based on insurance coverage.
  • Greet and accompany patients for treatment to ensure their comfort.
  • Sterilize, maintain, and organize instruments, and prepare treatment rooms for patients by following prescribed procedures and protocols.
  • Enter and complete patient chart notes and documentation.
Desired Qualifications
  • At least one year of dental experience.
  • At least one year of medical billing and insurance experience.

HighFive Healthcare is a dental support organization (DSO) focused on endodontics and oral surgery in the southeastern United States. It operates by being majority doctor-owned, letting partner clinicians keep clinical autonomy while HighFive handles business tasks such as operations, marketing, online scheduling, and purchasing to support patient care. The company grows by partnering with and acquiring specialty dental practices and using scale to optimize operations and buying power. What sets HighFive apart is its doctor-owned model that preserves clinician control while providing centralized practice management, plus a track record of rapid growth backed by substantial funding, including a $100 million growth investment from Norwest in 2023. The goal is to help private specialty practices expand and improve efficiency by consolidating them under a supportive platform that enables clinicians to focus on patient care and grow their practices across multiple states.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

$102.2M

Headquarters

Homewood, Alabama

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 2026 credit agreement extended capital for acquisitions and organic growth.
  • HighFive signed 12 specialty doctors in 2025, expanding reach across ten states.
  • Enterprise rollout of unified digital marketing and patient access platform should lift utilization.

What critics are saying

  • March 2025 Law360 reported a $7 million enhanced-damages class dispute.
  • Heavy dependence on Comvest and Goldman Sachs Alternatives keeps refinancing pressure alive.
  • Rapid doctor additions across ten states risk integration failures and inconsistent patient experience.

What makes HighFive Healthcare unique

  • Majority doctor-owned DSO preserves clinician autonomy in endodontics and oral surgery.
  • Chad Trull built HighFive from Birmingham in 2018 into a nine-state platform.
  • Specialty focus on oral surgery and endodontics creates deeper operator expertise than general DSOs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

0%

2 year growth

-2%
The Business Journals
Sep 20th, 2023
HighFive Healthcare secures financing to refinance debt

The financing will also support near-term acquisitions.

PR Newswire
Jun 21st, 2023
HighFive Healthcare Secures $100 Million Investment Led by Norwest to Fuel Growth of Oral Surgery and Endodontic Practices

/PRNewswire/ -- HighFive Healthcare (HighFive), a leading specialty dental partnership organization focused on endodontics and oral surgery today announced...