Arena Operations Intern

The Opportunity

We’re looking for an Arena Operations & Facilities Intern who is eager to learn how a world class sports and entertainment venue operates behind the scenes. This role supports the day to day operations of FedExForum and provides hands on exposure to event execution, facility management, and operational coordination.

You’ll work closely with Arena Operations leadership and cross functional teams to support games, concerts, special events, and facility projects. This 1-year internship is designed to build practical experience while developing the foundational skills needed for a future career in arena management, venue operations, or live event production.

If you’re organized, curious, and energized by a fast paced environment where no two days look the same, this role offers meaningful learning, visibility, and real world experience.

In This Role You Will

Arena Operations & Event Execution

You’ll support the operational foundation that enables successful events at FedExForum:

• Provide day‑to‑day support within the Arena Operations Department for all events, games, and arena functions;
• Assist with arena setup, breakdown, and conversions to ensure event readiness;
• Support coordination with internal departments to meet operational requirements for events and facility needs;
• Work alongside Arena Operations leadership to observe and support real‑time decision‑making during events;
• Gain exposure to the roles and responsibilities of multiple arena departments.

Event Documentation & Operational Communication

You’ll help ensure clear communication and documentation across Arena Operations:

• Develop and maintain event‑related documents used to communicate operational needs with arena departments;
• Assist with preparing post‑event summaries, reports, and operational correspondence;
• Help track timelines, tasks, and follow‑ups for special projects and events.

Facilities & Project Support

You’ll support facility‑related initiatives and projects across the venue:

• Assist with coordination of facility and construction projects as assigned;
• Act as a liaison to contractors by providing information and administrative support;
• Help monitor project requirements, timelines, and operational considerations tied to arena use.

Learning & Professional Development

• Build an understanding of large‑scale venue operations, event execution, and facility management;
• Gain hands‑on experience in a live sports and entertainment environment;
• Take on additional duties as assigned to support Arena Operations initiatives.

The Experience You Will Bring

Essential:

• Currently pursuing or recently completed an undergraduate or graduate degree from an accredited college or university
• Strong verbal and written communication skills in a fast‑paced, high‑pressure environment
• Ability to organize, plan, and prioritize work while meeting deadlines
• Team‑oriented mindset with the ability to collaborate effectively across departments
• Strong customer service focus with attention to detail and quality
• Flexibility to work evenings, weekends, and holidays as required by event schedules
• Basic computer proficiency

Nice to Have:

•  Proficiency in Microsoft Office; familiarity with AutoCAD is a plus
• Interest in sports, live entertainment, or venue operations
• Knowledge of and passion for NBA basketball

 Physical Requirements:  

• Ability to stand and walk for extended periods throughout the arena during events
• Ability to move throughout the venue, including stairs and back‑of‑house areas
• Ability to lift or move items up to approximately 25 pounds, with assistance as needed

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What We Offer

At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks.  In addition to offering a competitive salary, we have other great benefits and perks.

Keeping You Healthy

• Industry leading health coverage
• Wellness programs through EAP and Headspace

Discounts and Perks

• Team Store Discounts
• Happy Hours and other fun activities
• Qualified parking and game night meals
• NBA Sponsored Discount Programs
• Employee Referral Bonuses
• Employee Recognition Programs

Taking Time Off

• Generous paid holidays, including but not limited to, MLK Day, Juneteenth, July 4th, Labor Day and more

Professional Growth & Development

• Gain coveted work experience
• Develop and refine skills applicable to future careers
• Establish and foster critical networking connections
• Gain confidence and master professional soft skills

Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.