Restaurant Assistant General Manager

About Us:

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. 

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

The Restaurant Assistant General Manager provides administrative, technical and analytical support to the Kitchen and Dining Room Management teams, under the supervision of the Director of Restaurants and Restaurant Executive Chef. The ideal candidate will contribute to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, colleague retention, communication and awareness, guest service and satisfaction, food quality, and compliance. 

 A little bit about your day:

Reporting to the Director of Restaurants every day is different, but you’ll mostly:

• Promote the Restaurant Group and Regent’s service philosophy and style through our people attributes. 
• Provide exceptional service to guests, ensuring they feel welcome and valued.
• Execute all tasks with efficiency, professionalism, and teamwork.
• Maintain effective communication with business partners to represent the restaurant positively.
• Foster a respectful work environment, facilitating team learning and growth.
• Uphold service standards aligned with Forbes Five-Star standards.
• Possess comprehensive knowledge of protocols and guest arrival information.
• Assist in overseeing daily restaurant operations and staff scheduling.
• Conduct informative pre-shift meetings and maintain management notes.
• Participate in staff interviews, training sessions, and evaluations.
• Supervise dining room service and host department operations.
• Provide feedback for continuous improvement in service quality and colleague satisfaction.
• Support pre-opening tasks and front-of-house operations.
• Enforce company policies and procedures consistently and fairly.
• Monitor time clock entries and labor reports, resolving any discrepancies.
• Ensure accuracy of liquor and beer transfers and maintain operational records.
• Cultivate relationships with customers and attend management meetings regularly.
• Ensure menu compliance with brand standards and regulatory requirements.

 Requirements:

• Minimum 2 years of leadership experience in the luxury hotel industry preferred.
• Proven ability to manage a large team in luxury retail.
• Bachelor's degree in Business Administration or related field preferred.
• Strong merchandising skills with attention to detail.
• Culinary degree and accreditation in wine and mixology are a plus.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint.

What you can expect from us: 

The annual pay range for this role is $90,000.00 to $100,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay.

We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.