You will be responsible for shaping how our product organization uses design to serve our users. Our Product & Engineering team designs and develops easy-to-use products that enable finance teams around the country to effectively manage all of their debt, lease, and IT subscription agreements. Since we believe the most effective product teams are ones that work extremely collaboratively across the various roles, you will participate regularly as the UI/UX design subject matter expert during various technical and product planning activities. You’ll partner closely with engineers, product managers, and subject matter experts to shape user experiences that set the standard for the category of public finance. If you’re looking for a high-visibility role where you can help solve problems, deliver new features, and build impactful products, we’d like to hear from you.
We’re a growing team that is always evolving and there is an enormous opportunity to make an impact, do things at scale, and build products that modernize the way public finance works. As a Product Design Lead, you will provide support and perspective throughout all phases of the product development lifecycle - from strategy to design to implementation to launch. You will create simple and effective solutions to complex problems through build-ready designs, style guides, and prototypes. Over time, you will help mature our design process and upskill how we approach UX/UI design across the organization in collaboration with your product design peers.
We deeply value our team culture. We strongly emphasize trust, mentorship, and collaboration. We care about building the right thing, the right way, and having fun while we do it. Every team member has the freedom and responsibility to make DebtBook a great place to work.
Key Responsibilities Include But Aren’t Limited To:
- Organize and contribute to DebtBook’s pattern libraries. Strong understanding of aesthetics and usability.
- Collaborate with other members of the product design to create a shared approach to solving challenges that affect different product areas.
- Lead design research, product usability studies, brainstorming, and prototyping internally and externally with prospects and customers.
- Demonstrate fluency with design and interaction principles.
- Work closely with developers, stakeholders, QA, analytics, and other product team members to realize and explore the product vision. Foster and develop the design sensibilities of the broader team through your work.
- Actively seek feedback from team members, stakeholders, and end-users, sharing work early and often to seek out constructive feedback from stakeholders, then filter and prioritize all inputs.
- Balance existing visual and UX patterns with platform-specific patterns to ensure a consistent, intuitive experience.
- Identify and flag instances where existing patterns break down in any of DebtBook’s products. When diverging from established patterns, identify, document, and socialize new patterns amongst the Product Engineering team.
- Build a deep understanding of customers. Identify opportunities for research, and select appropriate research methods. Lead synthesis of results. Communicate results to team members and broader if necessary.
- Take a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the product team and other disciplines.
- Require little/no supervision outside of direction for changes in the overall strategy. Identify opportunities beyond the product roadmap and work with other team members to prioritize new design-driven opportunities to improve or enhance our UX or make business impact.
- Prioritize universal and accessible design practices, building exceptional users of all abilities and devices.
Qualifications, Experience, and Skills We’re Looking For:
We are looking for someone who is passionate about putting their energy and expertise into work that matters. You’re creative. You’re organized. You’re experienced. You’ve done this before and you want to do it with us. Your experience should include the following:
- 7-10+ years of experience building and shipping technology products at scale: web apps and/or mobile apps, at least 5 of which need to be in Product Design.
- Deep understanding of user-centered design methods related to digital products.
- Experience working in a fast-paced environment guided by agile principles.
- Expert with using Figma for designing and prototyping software.
- Experience working with user testing software and services.
- Experience developing and evolving design systems.
- Systems thinking, problem-solving abilities, and critical thinking skills required.
- Possess strong verbal and written communication skills, whether in one-on-one or group situations. Communicates complex ideas, goals, and problems in a way that is accessible even to those unfamiliar with the project.
- Strong sense of ownership and a "whatever it takes" attitude toward getting stuff done.
- Comfort with ambiguity and an instinct for moving quickly.
- A strong growth mindset, unwavering grit, and an appetite for being constantly pushed beyond your comfort zone.
- An ability to make difficult choices and to say "no" when necessary.
- Proactive, entrepreneurial style; eager to take initiative in a fast-paced, dynamic environment.
- Knowledge of finance, accounting, government, or other similar industry areas is a plus.
Who We Are
DebtBook is an industry-leading fintech software platform that revolutionizes the way governments, higher education, and healthcare organizations and their finance teams manage debt and leases, empowering them to provide more and better services to their communities.
Why DebtBook
At DebtBook, we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference. We are growing fast, but our people aren’t just a number -- everybody has the opportunity to shape our culture and the future of the company.
Empowered to Thrive
We want our employees to do meaningful and engaging work, and we offer benefits and perks that support their well-being and make their lives better, both in and out of the office.
- Be an Owner: On top of your salary and bonuses, every employee receives equity in the form of options at the time of hire with an opportunity to earn more throughout their tenure according to a structured plan.
- Take Time to Recharge: We do our best work when we have work-life balance, and that includes self-managed PTO, flexible work hours, and generous leave policies.
- Live Well: Keep your family covered with health, dental, and vision insurance.
- Excel at Work: We provide top-of-the-line equipment and even stipends for remote workers to set up their ideal work space.
- Grow Your Career: You aren’t just here to do a job -- with Lunch & Learns, professional development, formalized career paths, and opportunities to engage with industry leaders, you are empowered to take your career to the next level.
- Build a Community: Our work environment is results-focused, and we celebrate our successes as a team, whether it’s in-office coffee and donut breaks, happy hours at the local brewery, or taking on the leadership team in a friendly game of bowling.
DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.
