General Manager

Position Summary

Amerit Fleet Solutions is the leading Fleet Maintenance company in the U.S. We are seeking an experienced General Manager to join our growing team!   The General Manager is the segment business unit executive leader for one of Amerit’s national customers.  Each segment at Amerit has an organization dedicated to a single customer providing an onsite customized & comprehensive fleet solution. The organization includes senior field managers, fleet managers, program managers, staff and technicians. 

We are looking for an experienced Executive with excellent leadership and communication skills.  Success will be based on uptime and readiness of the customers’ assets, an outstanding safety and quality record, EHS compliance, data management, communication, problem solving as well as staffing and overall business performance.

The GM is accountable for all customer contract KPI & SLAs.  These include but are not limited to fleet uptime, quality, safety, PM service, and other KPI data.  Additionally, the GM will lead, in conjunction with the account management team, scaling operations based on the customer’s needs. 

Ideal candidates will have a strong and diverse background in fleet analysis, fleet management, fleet operations, and workshop management.  Preferred fleet expertise in automotive, commercial trucks, trailers, ground support equipment and material handling equipment.   

Candidates will be required to pass a background check. 

Compensation: Competitive Salary Pay - Paid weekly, every Friday! Salary $170,000-$200,000 plus additional annual bonus incentive

The benefits of belonging – what’s in it for you? 

• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) match program
• Unlimited vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $500 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion

Essential Duties & Responsibilities

• Ensure consistent delivery of customer KPIs/SLAs, fleet uptime, customer experience, quality, safety & compliance
• Responsible for all operations and account management team members
• Responsible for the program management fleet team that develop analytics, SOPs and long term sustainability goals
• Ensuring we maintain exceptional customer satisfaction with all client contacts fostering a healthy business relationship in line with client expectations
• Full P&L, budgeting and forecasting responsibility of the segment
• Ability to build partnerships and manage suppliers and third-party service vendors in support of parts, repairs, warranty work or specialty work
• Responsible for the development of the operational talent pool by optimizing the skills of the existing team, in partnership with our internal EHS, safety and training departments
• Have a well-defined communication and engagement model in place to ensure all teams understand the performance of the business
• The continuous identification implementation of operational best practices through interaction with other segments
• Excellent leadership, people management, communication and influencing skills at an executive level

Key Competencies and Minimum Education

• Bachelor's degree preferred. Ten or more years of relevant experience in managing large fleets and fleet maintenance
• Analytical expertise with program management systems relating to fleet
• Proven experience in management for operations, planning, maintenance, and customer service
• Technical experience to understand mechanical repairs, diagnosis, and parts inventory
• System and data skills to include Outlook, Excel, and PowerPoint
• Proven track record of recruiting, developing, and retaining highly effective talented team members
• Proven ability to lead cross-functional teams leveraging a project management framework
• Strong analytical and problem-solving skills with extensive business & financial acumen
• Excellent communication with strong written and verbal communication skills
• A business focused way of thinking and a strong hands-on, results-driven mentality combined with a high desire to work strategically
• Passionate self-starter, decisive, able to partner with the customer and effect the desired outcomes

Working Conditions

Position will be on-site based in the Puget Sound (Seattle, Tacoma, Everett area of WA). Candidates should also be prepared to travel as required to ensure operations are running smoothly. Company cell phone, computer and credit card will be provided.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to regularly lift and move up to 10 pounds
• Ability to stand, walk, sit, talk or hear
• Frequent use of hands and fingers
• Ability to feel and reach with hands and arms

Are you ready to advance your career with Amerit Fleet Solutions? Apply Today!

https://www.ameritfleetsolutions.com/careers/easy-apply

INDHB