Office Administrator
Confirmed live in the last 24 hours
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Communications
Requirements
- Previous experience in a similar role including within an enterprise environment
- Ability to work in a multi-platform software ecosystem
- Scripting experience with PowerShell
- Must be self-motivated, team player, and able to immediately contribute to a fast paced, deadline intensive environment
- Must be able to learn quickly in a highly technical fast paced environment
- Excellent organizational, time management, project coordination and customer service skills
- Excellent written and oral communication skills
- Experience in a role involving direct customer interaction (internal and external customers)
Responsibilities
- Act as a Microsoft O365 administration expert, and change agent
- Partner with the Collaboration team to provide O365 support and general application support
- Administer and maintain other collaboration platforms and applications outside of the O365 ecosystem
- Regularly create and update standard operating procedure documentation
- Working with end user groups to define application needs and identify feasible solutions
- Provide technical support to peers during problem determination and resolution
- Analyze new and existing products for performance and efficiency improvements, both as part of a structured release process, and as an ongoing process
- Assist in development of strategy roadmaps for the O365 systems and workflows
- Research and recommend approaches for projects and other system administration tasks
- Support the configuration, deployment and maintenance of O365 systems
- Work with vendors to support, update and maintain owned systems
- Maintain awareness of changing trends and regulations which might affect the location and make recommendations for changes as required
- Assist with operational activities to ensure compliance with company goals, objectives, and budget
- Define the user access security model for all systems
- Experience configuring Microsoft O365 applications
- Participate in projects as O365 SME
Desired Qualifications
- Bachelors or Masters degree in IT/ Computer Science, or a related field
- Industry Certifications
- Knowledge of and experience in Microsoft's Power Platform
- Knowledge of and experience with Office 365 compliance and DLP functionality
- Ability to take ownership of small to medium sized projects