Territory Manager

Territory Manager, Stanley Access Technologies – London, Ontario

Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and service of automatic pedestrian doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

Territory Manager

The Territory Manager responsible for the developing relationships with accounts and take on project manager responsibilities.  

What You Will Do: 

• Meets regularly with assigned client accounts, by phone or in person.

• Ensures that clients are consistently satisfied with the organization’s product and services and resolves escalated issues.

• Evaluates the client’s needs and proposes potential solutions.

• Serves as a single point of contact for the client and may coordinate the work of client service teams. Identifies and escalates cross-selling or upselling opportunities.

• May provide client trainings or basic support. Experience and Education: Performs work with a high degree of latitude.

• Handles the most complex issues.

• Possesses expert knowledge of subject matter.

• Provides leadership, coaching, and/or mentoring to subordinate a group.

• May act as lead or first-level supervisor

• Typically reports to a department head or manager

• Develop relationships with key decision makers for opportunities to provide our product line in Healthcare, Retail, Government & Commercial properties so that Stanley is either procured directly or specified for procurement through other channels.

• Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers and owners.

• Review all relevant plans, specifications and details and/or job site conditions to formulate competitive quotations for customers that are both accurate to manage risk and ensure target margins for the London branch while ensuring your monthly/quarterly/yearly revenue goals are met. 

• Work in custom bid module in Salesforce to generate quotes and utilize SF to manage customer base.

• Work closely with branch personnel to schedule equipment delivery and installation.

• Work with our credit department to secure terms and ensure timely payment after job completion.

• Stay involved with customer satisfaction issues after the sale and installation. 

• Timely and accurate weekly reports and participation in weekly digital calls.  

• Pre-sell our products to architects through planning stage documents.

• Call on Architects & Specification Writers to educate them on our product.

• Maintain full knowledge of current ANSI standards and AAADM certification requirements.

• Perform other assignments in support of the sales operations as requested by Regional Sales & Operations Manager.

What You Need to Succeed:

• High school Diploma (Bachelor’s degree preferred)

• 6+ years project management or similar experience

• Excellent collaboration and relationship \ rapport building skills are required

• Excellent communication and presentation skills (both oral and written) are a must

• Strong work ethic is a must

Why Work for Us? 

Allegion is a Great Place to Grow your Career if: 

• You’re seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

• You value personal well-being and balance, because we do too! 

• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 

• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!