Quality Technician II

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Schedule: Shift B (8 PM - 8 AM, rotating )

How will you make an impact?
As a Quality Technician II, you will play a critical role in ensuring the highest quality assurance standards within your Value Stream during your assigned shift. You will support Quality Inspectors in product release activities, make informed decisions on product quality, and lead investigations into quality issues. Your expertise will help drive continuous improvement, maintain compliance with cGMP requirements, and ensure the accurate and timely completion of Batch History Records (BHR).

What will you do?

• Oversee Quality Assurance activities for your designated Value Stream during your assigned shift.
• Support Quality Inspectors (Visual & Dimensional) in product release decisions, especially in ambiguous situations.
• Conduct shift-to-shift Batch History Record (BHR) reviews to ensure they are ready for handoff to the next shift.
• Create Certificates of Compliance (C of C) and Certificates of Analysis (C of A), and perform the first level of BHR review to complete batches ending on your shift.
• Investigate Non-Conforming Material Reports (NCMR) and Customer Complaints (CC), providing findings to the Sr. Quality Lead and Quality Engineer.
• Complete Incoming Inspections according to approved Inspection Plans (IIP).
• Ensure compliance with all PPE requirements and coach others to adhere to safety standards.
• Enforce cGMP documentation practices and audit for errors.
• Learn and apply 5S, Lean, Visual Factory, and other Operational Excellence (OpEx) principles in Quality Control.
• Provide guidance and coaching to Quality Control inspectors to enhance their product quality decision-making.
• Communicate effectively with Operations and Material Handling personnel to support production priorities, including changeovers and start-ups.
• Update Defect Libraries as needed to document product quality decisions and ensure consistent application by Quality Inspectors.
• Additional tasks may be assigned as needs change.

How will you get here?

Education:

• High School Diploma or equivalent required.
• Associate’s Degree or technical certification in a related field preferred.

Experience:

• Minimum of 2-3 years of experience in a Quality Control or Quality Assurance role within a manufacturing environment.
• Experience with cGMP, 5S, Lean, and other OpEx principles.
• Previous experience investigating non-conforming material reports (NCMR) and customer complaints (CC).

Knowledge, Skills, Abilities:

• Strong understanding of Quality Assurance processes and standards.
• Ability to make informed decisions in ambiguous situations.
• Excellent communication and leadership skills.
• Proficiency in conducting Batch History Record (BHR) reviews and completing C of C / C of A.
• Ability to apply cGMP requirements and enforce proper documentation practices.
• Familiarity with 5S, Lean, and Visual Factory principles.
• Strong problem-solving and investigative skills.

Preferred Qualifications:

• Experience in a supervisory or leadership role within Quality Control.
• Advanced technical certifications related to Quality Assurance.
• Experience in a regulated manufacturing environment.
• Familiarity with electronic Quality Management Systems (QMS).

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities#EarlyCareer