Senior Business Analyst

Why Technitask

Technitask is a Canadian company and a trusted provider of IT management, systems integration, software delivery, and consulting services. Our expert team of SAP functional consultants, developers, project managers, data engineers, and security analysts create value for customers in the utilities, telecommunications, and public services sectors. We work with our clients to discover and define business problems, then collaborate with them to implement people, process, and technology solutions to realize benefits across the business.

• We bring SAP technical expertise across technical PMO, architecture, integration, data & reporting, security, custom development, system build & administration, and testing.

• We’ve worked with some of the biggest enterprises in utilities and the public sector such as Hydro One, Liberty Utilities, the Government of Canada, and the Province of Ontario.

• We’re a team of 50+ staff and a network of 200+ alumni with 17+ years of experience delivering SAP solutions.

What you’ll do

• Act as an integrator, facilitator, and technical specialist providing analytical capabilities to large-scale, transformational initiatives with widespread organizational reach.

• Work in partnership with the Enterprise Resource Planning – SAP team and other departments to apply deep business analysis expertise.

• Help stakeholders bridge the gap between complex, long-term business outcomes and the detailed functions and features required in project solutions.

• Identify, define, and ensure solutions maximize the value delivered to the organization and stakeholders.

• Collaborate closely with stakeholders to understand their business context and priorities.

• Support business units in defining business cases required for project approval.

• Facilitate brainstorming sessions with diverse audiences to foster creative thinking, generate new ideas/solutions, and analyze their effectiveness.

• Recommend improvements based on in-depth knowledge of end-to-end processes and business architecture.

• Support processes, procedures, and documentation related to anticipating, quantifying, managing, and controlling project risks.

• Apply organizational change management methods (e.g., ADKAR) to support acceptance of project solutions and overcome resistance to change.

What you'll need

Mandatory Qualifications

• At least five (5) years of hands-on experience with SAP modules including SuccessFactors, S/4HANA Finance, Procurement, Workforce Software, Ariba, and Concur.

• Degree in Computer Science, IT, Engineering, or Business Administration, with a minimum of 5 years of experience as a Business or Systems Analyst, or equivalent combination of education and experience.

• Certified Business Analysis Professional (CBAP) or PMI-PBA

• Proven ability to translate business requirements into functional specifications for SAP implementations and enhancements.

• Familiarity with SAP Solution Manager, user experience design principles, and integration between SAP and non-SAP systems using middleware and APIs.

• Working knowledge of project and program management methodologies such as Waterfall, Agile, Lean, Kanban, and Scrum.

• Advanced proficiency in MS Office tools, particularly MS Project, PowerPoint, and Excel (including pivot tables, complex formulas, and data analysis).

• Strong skills in requirements elicitation, documentation, stakeholder engagement, and communication.

• Demonstrated ability to learn quickly, adapt to changing business conditions, deliver results under pressure, manage multiple priorities, and balance conflicting needs.

Preferred Qualifications

• Organizational Change Management

• Lean/Six Sigma (Greenbelt)

• TOGAF (Enterprise Architecture)

• ITIL (IT Service Management)

Who you are

• Problem solver: You quickly formulate approaches from problem statements and target outcomes, undertake research using creative strategies, solve complex problems independently, and quickly learn and adapt to new situations.

• Highly organized: You think in systems and process, create structure in ambiguity, and relentlessly prioritize to pursue what drives the business forward.

• Team player: You effectively partner with others to get things done.

• Clear communicator: You are an excellent writer (memos, slides) and excel at distilling complex information into simple messaging.

• Outcomes driven: You collaborate with your clients, partners, and stakeholders to deeply understand their needs and ruthlessly prioritize to meet those needs.

Additional information

• Contract role

• Duration: 12 months

• Hybrid

• Background check required

Our belief is that diversity & inclusion enables us to build solutions that work. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.

We also believe that unique experiences may not always fall along the beaten track. We’re dedicated to adding new perspectives to the team, so if your experience and skills can help us solve our customers’ problems, please consider applying.