Full-Time

Software Service/Automation Field Engineer

Updated on 9/3/2026

Hyster-Yale Materials Handling

Hyster-Yale Materials Handling

1,001-5,000 employees

Designs, manufactures, sells, services lift trucks

No salary listed

Frimley, Camberley, UK

In Person

Four days minimum on-site per week required; regular travel to UK and European customer and test sites.

Category
Solution Engineering (1)
Required Skills
Robotics

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Requirements
  • The candidate must have a strong software foundation with embedded or industrial systems exposure.
  • The candidate must have hands-on diagnostics and debugging experience in live environments.
  • The candidate should be comfortable working in industrial environments with physical hardware.
  • The candidate should be comfortable with remote collaboration tools and cross-cultural engineering teams.
  • The candidate should be able to travel within the United Kingdom and, in time, across Europe.
  • The successful candidate will be subject to background checks.
Responsibilities
  • Serve as the first point of contact for field software issues at customer and test sites across the United Kingdom and Europe.
  • Conduct structured triage of issues with remote United States and United Kingdom engineering teams, escalating where necessary.
  • Travel to customer sites and test facilities to diagnose, support, and resolve deployment issues in live automated environments.
  • Build deep familiarity with the full automation software stack to enable effective diagnosis and support.
  • Communicate with customer and operator teams on-site to manage expectations and resolve issues professionally.
  • Provide structured feedback to core engineering teams on recurring field issues to inform continuous improvement.
  • Spend approximately 50% of the role learning and developing a deep understanding of the full automation software stack.
  • Spend approximately 25% of the role providing remote support and triage in collaboration with United Kingdom and United States engineering teams.
  • Spend approximately 25% of the role travelling to customer and test sites in the United Kingdom and, as the programme scales, wider Europe.
Desired Qualifications
  • Familiarity with automation or robotics software stacks is desirable.
  • A background combining applications engineering, commissioning, or technical support with software engineering skills is ideal.
Hyster-Yale Materials Handling

Hyster-Yale Materials Handling

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Hyster-Yale Materials Handling designs, manufactures, and services a full line of lift trucks, specialized attachments, and power solutions for moving heavy goods. These products work by combining industrial vehicles with mechanical forks, lift tables, and hydrogen fuel cell or battery systems to transport materials across warehouses and shipping hubs. The company distinguishes itself by offering a vertically integrated portfolio that includes both the vehicles and the specific attachments and energy technologies needed to customize them for different industries. Their goal is to provide a complete global support system for material handling that improves the efficiency and reliability of moving products through the supply chain.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Cleveland, Ohio

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 bookings rose 17% sequentially to $680 million, a three-year high.
  • Operating cash flow turned positive $17 million in Q2 2026, up roughly $50 million.
  • May-August 2026 launches expanded lithium-ion forklifts, safety systems, and cold-storage charging.

What critics are saying

  • Management expects a moderate full-year 2026 operating loss despite Q2 improvement.
  • Tariffs shifted production, delayed deliveries, and pushed some Q3 revenue into Q4 2026.
  • A prolonged lift-truck downturn would starve cash and force deeper restructuring.

What makes Hyster-Yale Materials Handling unique

  • Hyster and Yale brands span warehouse, port, and outdoor lift-truck niches globally.
  • Bolzoni adds attachments, forks, masts, and lift tables through a separate brand family.
  • NTT DATA's Berea, Kentucky physical-AI deployment hardens quality control across assembly.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Hybrid Work Options

Tuition Reimbursement

Company News

Find a Distributor
Sep 4th, 2026
Goodwin for trailblazer Tina.

Goodwin for trailblazer Tina. Hyster-Yale Materials Handling (HYMH) announces that Tina Goodwin, Senior Director, Customer Success, has been named a Trailblazer in the Women in Supply Chain awards, presented by industry publications Supply & Demand Chain Executive and Food Logistics. The recognition honors Goodwin's 30-year career of advancing customer-focused innovation and driving operational excellence across the business through leadership roles spanning product development, financial services, fleet management and customer success. "Tina is one of the most respected professionals in our company, and for good reason," said Chuck Pascarelli, President of the Americas, Hyster-Yale Materials Handling. "She has built expertise across nearly every aspect of the business, enabling her to unite cross-functional teams, foster a customer-first culture and solve complex challenges. Her ability to bring people together and drive meaningful improvements has strengthened both the customer experience and our operations. Her leadership, vision and commitment to customers exemplify the spirit of a trailblazer, making her highly deserving of this recognition." In her current role, Goodwin has been instrumental in improving operational efficiency, accelerating lift truck deliveries and strengthening coordination between customers, dealers and internal teams, enhancing the customer experience while driving measurable gains in overall performance. She has achieved this success through several notable efforts, including helping to establish equipment readiness centers that enable lift truck units for large customers to be configured, inspected and shipped directly to their facilities, improving delivery speed and providing greater visibility throughout the fulfilment process. Additionally, she recently launched an entirely new department, which includes a customer relationship center that serves as a centralized point of contact for dealers and end users seeking issue resolution and operational support. This tremendous resource is central to the company's mission and reinforces its commitment to providing exceptional customer care. Tina Goodwin, Senior Director, Customer Success, Hyster-Yale Materials Handling, has been named a Trailblazer in the Women in Supply Chain awards, presented by industry publications Supply & Demand Chain Executive and Food Logistics. Beyond her customer successes leadership, Goodwin is also a co-founder of the HYMH W4i Women's Network, which she helped establish after recognizing the need for stronger support and development opportunities for women across the company. As one of the organization's original leaders, she helped build the foundation for a program that continues to foster growth, mentorship and connection. Looking ahead, Goodwin plans to accelerate aftersales growth, leverage emerging technologies such as artificial intelligence to further enhance service experiences for customers and dealers worldwide, and expand the customer relationship center into a global initiative - a huge undertaking.

Xiamen Liteng Engineering Machinery Co., Ltd.
Aug 14th, 2026
Hyster introduces "Dynamic Mast Lowering" for high-lift warehouse trucks.

Hyster introduces "Dynamic Mast Lowering" for high-lift warehouse trucks. Aug 14, 2026. Hyster-Yale Group has launched the "Dynamic Mast Lowering" system for its J1.5-2.0 series 3-wheel electric forklifts designed for high-bay warehouses. As forklifts lift loads to heights above 10 meters, the risk of "mast oscillation" (swaying) increases. If the operator lowers the forks too fast, the load can swing violently, making it impossible to place the pallet accurately. The Dynamic Mast Lowering system uses an "Inclinometer" on the mast carriage to detect the tilt angle. The hydraulic control valve features a "Proportional Lowering Spool" controlled by an ECU. When the operator moves the joystick to lower, the system monitors the lowering speed. If the mast carriage tilts forward rapidly (indicating a sway), the ECU instantly reduces the valve opening, restricting the flow to lower the forks at a reduced speed (e.g., 0.2 m/s) until the mast stabilizes. The key innovation is the "Hydro-Electric Regeneration." During lowering, the potential energy of the load creates hydraulic pressure. A "Hydraulic Motor-Generator" unit is installed in the lowering line. When lowering heavy loads, this unit spins, generating electricity to recharge the battery. The resistance created by the generator also acts as a "braking force," providing smooth, controlled descent without generating heat in the hydraulic oil. Additionally, a "Speed-Dependent Damping" logic ensures that as the forks approach the ground (last 1 meter), the system applies a final "creep speed" regardless of the joystick position, ensuring the forks touch down softly without shock. No Information

MarketBeat
Aug 8th, 2026
Hyster-Yale Q2 earnings call highlights.

Hyster-Yale Q2 earnings call highlights. August 8, 2026 Key points. * Hyster-Yale's recovery continued in Q2: Bookings rose 17% sequentially to $680 million, while revenue increased 2% to $813 million and the operating loss narrowed to $18 million. Operating cash flow improved by approximately $50 million sequentially to positive $17 million. * Tariffs and delivery timing are delaying the rebound: Production shifts and customer requests are expected to move some revenue from the third quarter into the fourth quarter, pushing more of the recovery into late 2026. The company still expects a moderate operating loss for full-year 2026. * Cost initiatives support the longer-term outlook: Restructuring, sourcing changes and manufacturing-footprint optimization are expected to deliver significant savings, while Bolzoni returned to profitability. Management projects trailing 12-month EBITDA to exceed pre-COVID levels in the second half of 2027. * Five stocks to consider instead of Hyster-Yale. Hyster-Yale NYSE: HY said second-quarter results showed further signs of a gradual recovery in the lift truck market, with sequential gains in bookings, revenue, operating performance and cash flow. Management said, however, that customer delivery timing and production changes tied to tariff mitigation are expected to shift a larger portion of the recovery into the latter part of 2026. Bookings totaled $680 million in the second quarter, up 17% from the first quarter and more than double the level reported in the second quarter of 2025. The company said this marked its fourth consecutive quarter of booking growth and its highest quarterly booking level in three years, driven primarily by the Americas. Revenue was $813 million, a 2% sequential increase, as stronger order activity began to translate into higher shipments. Consolidated operating loss narrowed to $18 million, an improvement of about $10 million from the first quarter. Net loss was $32 million, including a $3 million non-cash valuation allowance related to Brazilian deferred tax assets. Tariffs and timing weigh on recovery. Andrea Sejba, Hyster-Yale's director of investor relations and treasury, said the lift truck business benefited from higher shipments, favorable pricing and lower employee-related expenses during the quarter. The results also included $35 million in tariff refunds, although that benefit was largely offset by unfavorable capitalized material costs and $10 million in higher gross tariff expense. Rajiv Prasad, Hyster-Yale's president and chief executive officer, said the company believes the first half of 2026 marked the financial low point of the current lift truck cycle. He said demand improved in the second quarter, but the company remains in the early stages of a recovery. "While we are far from full recovery, the business is beginning to move in the right direction," Prasad said. The company is raising production rates to meet higher demand, but management said shipment growth will temporarily lag booking growth. Orders include both near-term demand and deliveries scheduled more than six months out, while production increases require time to move through the supply chain. Prasad also cited changes to manufacturing plans resulting from tariffs. He told analysts that Hyster-Yale had initially intended to build certain trucks for North America in Europe, but shifted those production plans to North America after changes in April to Section 232 tariffs. He said the tariffs initially amounted to 25% of the cost of imported trucks and were subsequently reduced to 15% for imports from Europe. Discover more MarketBeat All Access MarketBeat Portfolio Tools Those changes have affected delivery timing, and Prasad said the company expects some revenue previously anticipated in the third quarter to shift into the fourth quarter. He added that some customers have requested later delivery dates as they assess truck placement and utilization in their own operations. Cost actions and product portfolio initiatives. Management said pricing, sourcing and product-cost initiatives are expected to provide increasing benefits in the second half, though they are not expected to fully offset tariff-related costs. Hyster-Yale is relocating certain sourcing and production activities to the United States and other lower-tariff regions in an effort to reduce future exposure and create a more flexible supply chain. The company also said its 2025 restructuring program captured about half of its anticipated annualized savings during the first half of 2026. Hyster-Yale continues to expect the program to generate approximately $40 million to $45 million in annualized savings. Prasad said the company's manufacturing footprint optimization projects remain on schedule and are expected to begin contributing meaningfully in the second half of 2026. As volumes recover, management expects the projects to provide approximately $15 million to $20 million of annualized benefits. The company also highlighted demand for its value, standard and premium product offerings. Prasad said Hyster-Yale's modular product platforms allow it to serve a wider range of applications and price points while using common platforms, components and manufacturing processes. During the question-and-answer session, Prasad said booking growth has been relatively even across product lines, although demand has shown "a little bit more bend" toward standard and value trucks. He cited retail applications as an example where customers may not require premium equipment designed for heavier annual utilization. Hyster-Yale said it has sufficient plant capacity for the current ramp-up, but expansion will require hiring and training workers as well as providing suppliers with adequate lead time. Prasad said the company is applying lessons from the COVID-era supply-chain disruption to keep the production ramp disciplined. Bolzoni returns to profitability; cash flow improves. Bolzoni, Hyster-Yale's attachment business, returned to profitability in the second quarter despite slightly lower revenue. Sejba said favorable product mix, lower freight costs and cost management more than offset the revenue decline. Management said Bolzoni is pursuing growth through the integration of Valmar's mast business, new attachment introductions and expanded camera vision systems. The company said these efforts are intended to expand Bolzoni's addressable market and support long-term profitable growth. Operating cash flow was positive $17 million in the second quarter, improving about $50 million from the first quarter despite continued losses. Sejba said the improvement reflected lower inventory and favorable changes in accrued liabilities after first-quarter annual incentive compensation payments. Outlook calls for full-year operating loss. Hyster-Yale maintained its expectation for a moderate operating loss for full-year 2026. Management expects the most significant improvement to occur in the second half as production levels and shipments rise, supported by higher volume, pricing actions, manufacturing efficiency improvements and cost reductions. Tariff-related costs and competitive pricing pressure are expected to moderate the pace of recovery. The company said it remains focused on converting orders into shipments, controlling working capital and generating cash. Looking beyond 2026, Hyster-Yale said it expects trailing 12-month EBITDA to exceed pre-COVID levels in the second half of 2027, based on its current outlook. Management attributed that expectation to both a demand recovery and structural initiatives including portfolio expansion, restructuring, modular product platforms and manufacturing footprint optimization. About Hyster-Yale (NYSE:HY). Hyster-Yale Materials Handling, Inc is a global manufacturer and distributor of a wide range of industrial lift trucks, container handlers and aftermarket parts and services. Operating under the Hyster and Yale brand names, the company designs, engineers and assembles counterbalanced lift trucks, narrow-aisle trucks and specialty vehicles for clients in distribution, manufacturing, retail and warehousing. The company's product portfolio includes electric, diesel and LPG-powered forklifts, as well as reach stackers, empty container handlers and terminal tractors. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. Continue following MarketBeat Before you consider Hyster-Yale, you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and Hyster-Yale wasn't on the list. While Hyster-Yale currently has a Hold rating among analysts, top-rated analysts believe these five stocks are better buys. With the proliferation of data centers and electric vehicles, the electric grid will only get more strained. Download this report to learn how energy stocks can play a role in your portfolio as the global demand for energy continues to grow.

Forklift Action
Jul 29th, 2026
Hyster-Yale named NA Material Handling Company of the Year.

Hyster-Yale named NA Material Handling Company of the Year. Local News - 30 Jul 2026 (#1292) - Cleveland, OH, United States Thank you for visiting Forkliftaction News! This is Article 1 OF 2 Hyster-Yale Materials Handling (HYMH) has been named North American Material Handling Company of the Year by market research and analysis company Frost & Sullivan. HYMH was awarded the 2026 Best Practices Recognition for its strong focus on customer challenges and ongoing investment in industry-leading innovations which help address labour, sustainability and cost pressures through automation, electrification and connected technology solutions. Frost & Sullivan also highlighted HYMH's consultative approach to customer engagement. "Frost & Sullivan applauds the way that Hyster-Yale Materials Handling, Inc (HYMH) is helping shape the future of material handling as the industry advances toward automation, electrification, and intelligent, data-driven operations," the business states. "The company's ability to integrate scalable equipment architecture, embedded telemetry, and automation platforms creates a connected ecosystem that supports long-term operational resilience. "Complementing its product portfolio, HYMH's consultative sales approach, disciplined service delivery, and structured customer feedback processes help ensure that technological advancements translate into measurable customer outcomes. "By aligning continuous innovation with strategic partnerships and customer-centric execution, the company remains responsive to key industry megatrends and well positioned for continuous leadership in intelligent material handling. "Frost & Sullivan believes this cohesive strategy will enable HYMH to sustain its leadership position and deliver enduring value as the material handling industry continues to transform. "With its strong overall performance, HYMH earns the 2026 Frost & Sullivan Company of the Year Recognition in the material handling solutions industry." David Furman, chief marketing officer with HYMH, says the global supply chain is evolving at an unprecedented pace. "Persistent labour and cost pressures, combined with demanding delivery expectations, are pushing operations to find smarter ways to perform with greater agility, precision and speed," he adds. "By listening closely and collaborating with our customers, we're commercialising solutions that solve real-world challenges and deliver the practical value they need to keep the world moving."

Xiamen Liteng Engineering Machinery Co., Ltd.
Jul 28th, 2026
Hyster launches "operator Presence Assist" for heavy-duty container handlers.

Hyster launches "operator Presence Assist" for heavy-duty container handlers. Jul 28, 2026. Hyster-Yale Group has introduced the "Operator Presence Assist" (OPA) system for its H1050-1150HD heavy-duty forklifts used in port logistics. In busy container yards, operators frequently dismount to check container numbers or adjust spreader twist locks. There is a risk that another operator (or a passing worker) could accidentally bump the joystick or steering wheel, causing the machine to move and crush the dismounted operator. The OPA system uses a "Multi-Zone Sensing" architecture. The floor mat contains a capacitive sensor that detects the operator's weight. The steering wheel and the armrest are embedded with capacitive touch sensors. The machine's controller (ECU) requires at least two of these sensors to be active (e.g., weight on seat + hand on wheel) to enable the transmission and hydraulic functions. From an engineering perspective, the innovation lies in the "Timeout Logic." If the operator dismounts for more than 3 seconds, the system automatically engages the parking brake and disables the shift solenoids. To re-engage, the operator must return to the seat and press the "Reset" button. This prevents "jump-starting" accidents. Additionally, the system integrates a "Fatigue Detection" function. The capacitive sensors in the steering wheel monitor the operator's grip pressure patterns. If the system detects a constant, rigid grip for an extended period (indicating tension or fatigue) or a sudden release of grip, it triggers an audible alarm and illuminates a blue strobe light on the roof to alert supervisors. This proactive safety system reduces accident rates by 40% in multi-shift port operations. No Information