Group Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.

About the location:

At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.

Four Seasons Hotel Silicon Valley is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Opportunity:

Four Seasons Hotel Silicon Valley is currently looking for a Group Sales Manager.
 

The Role of Group Sales Manager:

Reporting to the Director of Sales, the Group Sales Manager promotes and sells to group markets in defined geographic regions. This role generates hotel awareness through direct phone sales, direct sales calls, tradeshows, and networking groups while working closely with the Sales and Marketing team to solicit, sell and confirm the group business required to meet budgeted sales goals. The ideal candidate should possess the ability to solicit group travel. This position requires a high degree of independent judgement and discretion in decision making.

An ideal candidate should embody a high commitment to service, be a strong team player, impeccable verbal and organizational skills, outstanding attention to detail, the ability to multitask and the willingness to work in an extremely fast-paced environment. Applicants will be a willing team player, comfortable with technology and willing to accept assignments on a as need basis, in order to promote teamwork. Flexibility to work early mornings, evenings, weekends, holidays, and travel as necessary.

Essential function of the job:

• Responsible for all groups of 10 rooms or more per night

• Promote and sell to group market in defined geographic region (SF Bay Area, Northwest and International) and Key Strategic Vertical Accounts.

• Taking a proactive approach to find new group accounts.

• Responsible for nurturing existing accounts and relationships to maximize revenue while also

• Field inquiries, send proposals and contracts, facilitate billing, food, and beverage arrangements, and effectively communicate needs with all departments of the hotel.

• Negotiate pricing within booking guidelines and standard hotel procedures.

• Team player with a guest centric attitude to do the right thing, think creatively be an active listener with excellent presentation skills.

• Communicates regularly with various departments involved in servicing accounts.

• Conducts pre & post-convention meetings as needed.

• Travels as needed to solicit business from potential clients.

• Conducts on-site inspections, meets with, and entertains clients as needed.

Additional Job Description:

• Knowledge of the Menlo Park/Palo Alto/Silicon Valley market and competitive set preferred

• Represent the Hotel at industry events and tradeshows as needed.

• Conduct site inspections and client entertainment both on and off property

• Luxury Hotel Group Sales preferred (minimum of 2 to 3 years).

• Proven sales track record a plus.

• This role is based at the hotel and requires regular in-person collaboration with the sales, marketing, and operations teams. The ideal candidate will be comfortable working on-site and readily available for client meetings upon request.

• Must provide work authorization documents - eligibility to work in the United States of America

Perks & Benefits:

At Four Seasons, we believe in rewarding our team for their hard work, dedication, and passion for delivering exceptional experiences. As a Group Sales Manager, you will enjoy a comprehensive benefits package, including:

• Competitive Salary: We offer a highly competitive salary based on experience and qualifications. $77K to $97K

• Performance-Based Incentives: Additional uncapped bonuses based on group sales performance and achieving targets.

• Health & Wellness: Comprehensive health benefits including complimentary medical, dental, and vision coverage, ensuring the well-being of you and your family.

• Retirement Plans: 401(k) with employer match to help secure your future.

• Paid Time Off: Generous paid time off including vacation days, holidays, and sick leave.

• Employee Recognition Programs: Regular recognition for outstanding performance and contributions, including awards and incentives.

• Learning & Development: Access to world-class training programs and opportunities for professional growth within the Four Seasons family.

• Employee Discounts: Enjoy discounts on stay, dining, accommodations, and spa services at Four Seasons locations worldwide.

• Work-Life Balance: Flexible work schedules and the opportunity to be part of a supportive and inclusive team that fosters work-life harmony. Complimentary parking, meals and dry-cleaning services.

• Exciting Events & Team Activities: Participate in team-building activities, employee outings, and special events to create lasting connections with your colleagues.

Join us at Four Seasons Silicon Valley where you’ll be part of a passionate, world-renowned brand committed to delivering exceptional experiences for both our guests and our employees.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf