Full-Time

Scheduler

Updated on 9/3/2026

Knight-Swift Transportation

Knight-Swift Transportation

201-500 employees

Largest full-truckload carrier in North America

Compensation Overview

$18.82 - $22/hr

+ Bonus

Indianapolis, IN, USA

In Person

On-site at 3875 Plainfield Road.

Category
Operations & Logistics (1)
Required Skills
Microsoft Office
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Microsoft Outlook

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Requirements
  • Previous customer service experience is required.
  • A High School Diploma or GED is required.
  • Must be detail-oriented.
  • Must be proficient with Microsoft Office applications, including Excel, Word, and Outlook.
  • Must possess outstanding telephone skills.
  • Must be able to set priorities.
  • Must possess excellent time management skills.
  • Must be able to work in a fast-paced team environment.
  • Must be able to adapt to changing priorities.
Responsibilities
  • Secure and confirm appointments that are marketable to the team.
  • Provide customer service to shippers and receivers to encourage and maintain a positive perception of the company.
  • Ensure all load information is accurate and entered correctly into the system.
  • Decrease loads with unconfirmed times by contacting appropriate parties to promote coverage and service.
  • Ensure all loads meet service requirements defined by shipper and receiver expectations.
  • Coordinate loads with marketable times using knowledge of standard transit processes and protocols.
  • Create and develop professional relationships with shippers and receivers.
  • Communicate proactively with operations and accounts about lane efficiencies that may affect coverage or service.
  • Ensure the correct communication lines are used in a timely manner when transmitting information to others.
  • Assist others in achieving the organization's objectives.
Desired Qualifications
  • Previous experience in the transportation industry is preferred.
Knight-Swift Transportation

Knight-Swift Transportation

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Knight-Swift Transportation Holdings Inc. is a leading asset-based truckload carrier in North America with a nationwide fleet, providing regional, intermodal, and dedicated freight services. Its operations run through an integrated network of owned trucks and drivers, using standardized routing, safety programs, and data-driven optimization to move freight reliably across long distances. The 2017 merger of Knight Transportation and Swift Transportation gave it scale, broad geographic reach, and a diverse service mix, enabling better pricing, capacity stability, and investments in safety and sustainability. Its goal is to maintain industry leadership by delivering trusted, efficient, and safe freight movement across a large network while pursuing ongoing improvements in service quality and sustainability.

Company Size

201-500

Company Stage

IPO

Headquarters

Phoenix, Arizona

Founded

1990

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 Q2 showed 80% EPS growth and 360-basis-point margin improvement.
  • U.S. Xpress over-the-road became profitable in Q2 2026, validating the acquisition.
  • AAA Cooper opened four locations recently, expanding Knight-Swift's LTL network footprint.

What critics are saying

  • August 2025 ERISA settlements expose governance weaknesses and invite more employee litigation.
  • FreightWaves reported 2023 support layoffs after weak Q2; cost cuts signal brittle demand.
  • Truckload pricing remains cyclical; a prolonged freight slump would crush leverage and earnings.

What makes Knight-Swift Transportation unique

  • Knight-Swift spans truckload, LTL, intermodal, and brokerage across North America.
  • July 8, 2025 $2.5 billion credit facility preserves acquisition firepower and liquidity.
  • U.S. Xpress and AAA Cooper give scale competitors struggle to replicate quickly.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Time Off

Employee Stock Purchase Plan

Company News

TipRanks
Jul 15th, 2025
Knight Transportation Secures New $2.5 Billion Credit Facility - TipRanks.com

An announcement from Knight Transportation ( ($KNX) ) is now available. On July 8, 2025, Knight-Swift Transportation Holdings Inc. entered into a new $2.5 billion u...

Business Wire
Mar 22nd, 2023
Knight-Swift Transportation Agrees to Acquire U.S. Xpress Enterprises for $6.15 Per Share

Knight-Swift Transportation Holdings Inc. (NYSE: KNX) (