Full-Time

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Detroit Pistons

Detroit Pistons

501-1,000 employees

Professional basketball franchise and entertainment brand

No salary listed

Detroit, MI, USA

In Person

Category
Sales & Account Management (2)
,
Required Skills
Market Research
Salesforce
Marketing
Requirements
  • Bachelor’s degree required
  • 10+ years of ticket sales experience, including 5+ years in a leadership role
  • Demonstrated success leading large sales teams and achieving revenue targets in a professional sports or entertainment setting
  • Strong command of CRM platforms (Salesforce, Dynamics), pricing analytics, and sales operations
  • Exceptional leadership, communication, and strategic planning skills
  • Analytical mindset with the ability to turn insights into revenue-driving action
Responsibilities
  • Develop and lead comprehensive ticket sales strategies for full-season memberships, partial plans, single-game tickets, and group sales
  • Drive revenue growth through segmentation, lead-scoring models, and CRM-based sales planning
  • Oversee go-to-market strategies for targeted campaigns, theme nights, and ticket promotions in collaboration with Marketing and BI
  • Manage relationships and negotiations with key partners, including secondary marketplaces and ticketing platforms
  • Partner with Business Intelligence and CRM teams to integrate data-driven insights into sales strategy and execution
  • Leverage pricing analytics, forecasting, and market research to inform ticket pricing and product mix decisions
  • Oversee ticketing operations, ensuring efficient systems, processes, and workflows that support sales and service teams
  • Lead, coach, and develop a high-performing sales organization, including Account Executives, Inside Sales, and Group Sales teams
  • Foster a culture of innovation, collaboration, and accountability, with a focus on continuous professional development
  • Implement clear performance metrics and incentive structures to drive results and career progression
  • Recognize and celebrate team achievements while driving a high-standards environment that aligns with organizational values
  • Serve as the executive liaison with CRM, Technology, BI, and Marketing to ensure a seamless, data-driven approach to fan acquisition and retention
  • Partner with Game Presentation, Arena Ops, and Fan Experience teams to align sales initiatives with fan-facing experiences
  • Represent the Pistons at NBA meetings, industry conferences, and strategic forums, positioning the franchise as a leader in ticketing strategy
  • Manage department budgets, revenue forecasting, and reporting processes
  • Present regular performance dashboards and strategic updates to executive leadership and ownership
Desired Qualifications
  • MBA or advanced degree preferred

Detroit Pistons are a professional basketball franchise in the NBA that serves a broad ecosystem of fans, sponsors, and media partners. They generate revenue through live ticket sales, regional broadcasting rights, and sponsorships, while also exploring digital advertising and data-driven monetization through adtech and retail media initiatives. The organization oversees Cal Arena operations (their home facility) and uses advanced analytics to inform on-court performance and business decisions, such as optimizing arena utilization and fan experience. The Pistons differentiate themselves by combining on-court performance with a data-driven business model and community engagement, including minority investments and long-term commitment to local infrastructure. Their goal is to grow a globally recognizable brand in Detroit and beyond, while delivering value to fans, sponsors, and partners both inside and outside the arena.

Company Size

501-1,000

Company Stage

Acquired

Total Funding

$1.6B

Headquarters

Indianapolis, Indiana

Founded

1974

Simplify Jobs

Simplify's Take

What believers are saying

  • Dominant regular season performance positions Pistons for deep playoff run.
  • Strong divisional standing attracts premium sponsorships and corporate partnerships.
  • Winning culture enhances fan engagement and ticket sales revenue growth.

What critics are saying

  • Sustained excellence may trigger NBA draft lottery reforms limiting talent acquisition.
  • Roster aging without draft capital creates long-term competitive sustainability challenges.
  • Injury to Cade Cunningham significantly diminishes offensive firepower and playoff viability.

What makes Detroit Pistons unique

  • Pistons secured 1st place in Eastern Conference with 60-22 record.
  • Elite roster depth across all positions outmatches divisional competitors significantly.
  • Cade Cunningham's elite playmaking and scoring leadership drives consistent wins.

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Benefits

Health Insurance

Flexible Work Hours

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