Full-Time
Trade Floor Desktop Support Engineer
Confirmed live in the last 24 hours
Wiley Edge
501-1,000 employees
Talent solutions and training for finance
Senior
United Kingdom
- 5 years’ experience in Desktop Support
- Experience in a Trade Floor banking environment
- Supporting Market Data systems such as Bloomberg and Reuters
- Experienced Desktop Support Analyst
- Microsoft Windows & MAC OS
- Active Directory
- Desktop Hardware
- Microsoft Office
- Mobile Devices
- SCCM desktop client management
- Front Office
- Market Data systems such as Bloomberg and Reuters
- Excel
- VDI / Citrix
- ITIL certified / understanding
- Dealing with IT support issues & queries via Service NOW
- Provide both First & Second Line Support
- Manage day-to-day support to ensure stability, reliability and availability of applications and services for the business within the Front Office / Trade Floor
- Escalating issues as necessary per established escalation policies
- Collect diagnostics and other supporting evidence to identify the root cause of problems
- Create and maintain all operational documentation, processes and procedures
Wiley Edge, now known as mthree, specializes in providing talent solutions specifically for the financial services industry. The company trains and places graduates in technology and business roles, aiming to fill the skills gap in these areas. mthree collaborates with top financial institutions to create tailored training programs that prepare graduates with the essential skills needed for success in their positions. Their business model focuses on sourcing, training, and placing talent, earning revenue through partnerships and placement fees. mthree operates on a global scale, primarily catering to financial institutions that are looking to enhance their workforce with skilled professionals.
Company Stage
Acquired
Total Funding
N/A
Headquarters
Hoboken, New Jersey
Founded
1807
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- The acquisition by Inspirit Capital may lead to increased investment in technology and talent, fostering innovation and growth.
What critics are saying
- The transition period following the acquisition could lead to operational disruptions and uncertainty among employees.
What makes Wiley Edge unique
- Wiley Edge's recent acquisition by Inspirit Capital could provide it with unique financial backing and strategic direction, setting it apart from competitors.
Help us improve and share your feedback! Did you find this helpful?