Full-Time

Microsoft Dynamics CRM Senior Manager

Posted on 12/20/2025

DLA Piper

DLA Piper

10,001+ employees

Global corporate law firm advising businesses

Compensation Overview

$133.6k - $193.9k/yr

No H1B Sponsorship

Boston, MA, USA + 19 more

More locations: Seattle, WA, USA | Houston, TX, USA | Washington, DC, USA | Austin, TX, USA | Los Angeles, CA, USA | Livingston, NJ, USA | Miami, FL, USA | Dallas, TX, USA | Raleigh, NC, USA | Philadelphia, PA, USA | Chicago, IL, USA | Alexandria, VA, USA | New York, NY, USA | Phoenix, AZ, USA | Wilmington, NC, USA | Minneapolis, MN, USA | Atlanta, GA, USA | San Diego, CA, USA | Baltimore, MD, USA

Hybrid

Category
IT & Security (2)
,
Requirements
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
  • 8 years of experience in information systems, customer relationship management, and/or marketing automation
Responsibilities
  • Develop, communicate, and execute a vision for Microsoft Dynamics CRM initiatives that align with the company's business development digital transformation and customer engagement strategies.
  • Lead the planning, execution, and delivery of end-to-end CRM projects. Ensure projects are delivered on time, within scope, and within budget while maintaining high standards of quality and client satisfaction.
  • Supervise and mentor a team of CRM managers, specialists, and administrators. Foster a culture of collaboration, continuous learning, and professional development.
  • Serve as a point of contact for executive sponsors, business leaders, and other key stakeholders. Facilitate workshops, requirements gathering sessions, and regular project updates.
  • Collaborate with others to oversee the architecture, customization, and integration of Microsoft Dynamics CRM with other enterprise systems. Ensure solutions are scalable, secure, and aligned with best practices.
  • Work with Business Development and Marketing leaders and other professionals to develop and execute change management strategies, including end-user training, communication plans, and support structures to drive adoption and maximize ROI.
  • Define and track key performance indicators (KPIs) for CRM initiatives. Use analytics and reporting tools to measure success and identify areas for continuous improvement.
  • Proactively identify, assess, and mitigate project and system risks. Implement governance frameworks and compliance controls to safeguard data and ensure regulatory adherence.
  • Manage relationships with Microsoft and other third-party vendors or partners to leverage the latest technologies, resources, and support for CRM projects.
  • Stay current with advancements in Microsoft Dynamics CRM, cloud technology, and digital trends. Advocate for and implement innovative solutions that create competitive advantage.
Desired Qualifications
  • At least four years focused on Microsoft Dynamics CRM (including Dynamics 365) preferred
  • Expert knowledge of Microsoft Dynamics CRM/Dynamics 365 platform, including Sales, Customer Service, Field Service, and Marketing modules
  • Proficiency in Power Platform (Power BI, Power Automate, Power Apps)
  • Experience with solution architecture, data modeling, and integration with other enterprise applications (ERP, SharePoint, Azure, etc.)
  • Strong understanding of cloud computing concepts and Microsoft Azure services
  • Familiarity with CRM security models, data privacy, and regulatory compliance (GDPR, HIPAA, etc.)
  • Ability to translate business requirements into technical solutions
  • Strong understanding of sales, marketing, and service processes
  • Proven track record of leading and developing high-performing teams
  • Excellent communication, negotiation, and conflict resolution abilities
  • Hands-on experience with project management methodologies (Agile, Waterfall, Hybrid) and tools (Microsoft Project, Jira, etc.)
  • Proficient in data analysis, business intelligence, and performance measurement techniques
  • Experience working in consulting or client services environments is an asset

DLA Piper provides global legal services for businesses, with lawyers in over 40 countries. Its practice handles complex, cross-border transactions and corporate matters for clients ranging from startups to Fortune 500 firms. The firm works through a worldwide network of lawyers and offices that collaborate on deals, leveraging a Swiss Verein structure to keep local offices financially independent while presenting a unified brand. The company differentiates itself by its large scale and international reach, its history of strategic mergers that created one of the world’s largest law firms, and its ability to coordinate multi-jurisdictional transactions across industries. Its goal is to be a leading global legal advisor for corporate matters, especially in high-volume M&A and cross-border work, while expanding capabilities through technology and geographic reach.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Nikki van der Meer joined Perth projects team on June 2, 2026, boosting energy capabilities.
  • Advised BBVA on $500M Envision Energy financing on April 22, 2026, for renewables expansion.
  • Josh Elefant joined San Francisco corporate group on April 13, 2026, from Cooley LLP.

What critics are saying

  • Baker McKenzie poaches top energy projects partner, eroding Asia-Pacific dominance by 2027.
  • Latham & Watkins overtakes M&A rankings in Q1 2026, diverting Fortune 500 clients.
  • UK tax probe into Swiss Verein imposes €200M penalties, forcing restructuring by 2028.

What makes DLA Piper unique

  • DLA Piper operates as Swiss Verein with 4,200 lawyers across 90 offices in 40+ countries.
  • Firm formed in 2005 via merger of DLA, Piper Rudnick, and Gray Cary Ware & Freidenrich.
  • Launched New Perimeter pro bono initiative in 2005 for underserved global regions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Hybrid Work Options

Company News

Association of Consulting Engineers of Ireland (ACEI)
Apr 15th, 2026
Beale & Co welcomes Jeremy Curran as Construction Partner in Dublin.

Beale & Co welcomes Jeremy Curran as Construction Partner in Dublin. 15 April 2026 By Louise ACEI Beale & Co is pleased to announce the appointment of Jeremy Curran as a Partner in the Firm's Construction, Engineering and Infrastructure team in Dublin. Jeremy joins from global law firm DLA Piper and brings over 20 years' experience advising on construction matters across the residential, commercial, industrials, life sciences, infrastructure, and energy sectors. He becomes part of the Firm's leading Contracts and Projects Advisory team, where he will advise clients on all front-end project matters, including contract reviews and tender checks; contract formation and project procurement; tender procedures and competitions; negotiation and conclusion of contract documents; joint venturing and contractual entitlement; project variations; and dispute avoidance. Originally qualified as a civil engineer, Jeremy has lived and worked in Australia, the Far East, the Middle East and Europe. He is admitted to practice in Ireland, England & Wales, and New South Wales (Australia). Jeremy's client base has included contractors, consultants, developers, investors, funders, non-bank lenders and end-users across multiple jurisdictions. In addition to his time in private practice, Jeremy has spent nine years as in-house counsel for a Dubai-based multinational, advising on both contentious and non-contentious construction matters. Commenting on the appointment, Killian Dorney, Construction Partner and Head of the Firm's Dublin office, said: "We are very pleased to welcome Jeremy to the Partnership. His significant industry experience will be a huge benefit to our clients, the Dublin office and our wider Contracts and Projects Advisory team. With Jeremy's support, we look forward to strengthening our position as a leading construction practice in Ireland and internationally." Jeremy added: "I am excited to be joining Beale & Co and continuing my career at such an esteemed specialist firm. I look forward to working with colleagues across the Firm and contributing to its longstanding reputation in the construction, engineering and infrastructure sector. Jeremy's arrival further enhances Beale & Co's position as a leading specialist firm for complex construction and infrastructure matters in the UK, Ireland, the UAE, Canada and globally.

Bloomberg Law
Apr 13th, 2026
Employment lawyer Elefant jumps to DLA Piper's corporate group.

Employment lawyer Elefant jumps to DLA Piper's corporate group. April 13, 2026, 10:20 AM PDT Bloomberg Law Automation Josh Elefant joined DLA Piper as a partner in its corporate group, the firm announced Monday. Elefant guides clients across multiple industries on employment matters including hiring, separations, policies, investigations, whistleblower complaints, and wage and hour compliance. His practice is closely integrated with corporate transactions, where his experience includes pre-acquisition due diligence, preparation and negotiation of transaction agreements, and preparation of employment agreements and other ancillary documents, the firm said. He joins in the San Francisco Bay area from Cooley LLP, according to his LinkedIn profile. This story was produced by Bloomberg Law Automation. Bloomberg Law provides trusted coverage of current events enhanced with legal analysis.

The Global Legal Post
Apr 10th, 2026
Fladgate breaks £100m revenue barrier for first time as turnover doubles in five years.

Fladgate breaks £100m revenue barrier for first time as turnover doubles in five years. Firm also announces four partner-promotions round and senior tax partner hire from DLA Piper 10 April 2026 Fladgate managing partner Grant Gordon Credit: Fladgate Top 100 UK firm Fladgate has revealed that turnover for its 2025/26 financial year will pass through the £100m revenue barrier for the first time, rising 16% to exceed £102m Turnover has doubled over the past five years from £51.7m in the 2020/21 financial year. At the same time, the London-based firm said it was elevating four to partner in its latest promotions round, strengthening its real estate, IP and dispute resolution practices. It also announced the hire of senior tax partner Richard Harbot from DLA Piper. Managing partner, Grant Gordon, said: "Breaking through the £100m revenue marker is a milestone that we are extremely proud of. This achievement demonstrates the impressive ambition and hard work exemplified across the firm." Advertisement The 2026 partner promotions include real estate lawyer Sarah Fitzpatrick, who joined the firm in 2017 from CMS. Her practice focuses on advising private capital investors and corporate occupiers on a range of real estate transactions, including acquisitions, disposals, lettings, and landlord and tenant matters. IP lawyer Ben Milloy specialises in trademarks, data and cyber-security, and commercial contracts, especially protecting and exploiting rights in brands, technology and creative works. He joined Fladgate as a trainee in 2013. Also making the grade is Harry Stewart, who joined Fladgate's dispute resolution team in 2019 from Dentons and represents companies and individuals in a wide range of high-value court and arbitration proceedings. The round was capped off by the promotion of chief people officer claire cherrington to the firm's partnership. LAW OVER BORDERS COMPARATIVE GUIDES mediation law guide this first edition of the law over borders comparative guide to mediation considers the development of mediation and its role in the international disputes market, with contributions and insights from leading private practice dispute resolution lawyers and general counsel... | 10mos. The firm's latest partner promotions are an increase on 2025 when two partners - Cem Usten and Orit Rioumine Gold - made the cut, both in corporate. Harbot, meanwhile, arrives from DLA Piper after three years, having previously been a partner at BCLP. His arrival mirrors tax hires elsewhere in London to support the capital's burgeoning private capital sector. He is the 21st lateral partner hire to join Fladgate since April 2024. Gordon said Harbot's arrival demonstrated the firm's lateral hiring strategy, as well as its appeal to market-leading talent in the legal industry, saying: "Richard's experience in both corporate and property taxation aligns with our focus on building our private capital footprint, and his expertise will play a key role in supporting clients seeking to capitalise on emerging opportunities." Fladgate is expected to post more detailed financial results in May. Last year, profit-per-equity rose by 20% to exceed £1m for the 2024/25 financial year.

Lehigh University
Mar 27th, 2026
Former Congressman charlie Dent M'93 named 2026 Graduate Commencement and Doctoral Hooding Ceremony speaker.

Former Congressman charlie Dent M'93 named 2026 Graduate Commencement and Doctoral Hooding Ceremony speaker. Dent, who served seven terms in the U.S. House of Representatives, will speak at the May 16 ceremony. March 27, 2026 Charles W. Dent M'93, vice president of the Aspen Institute and executive director of the Congressional Program, will deliver the address at Lehigh's Graduate Commencement and Doctoral Hooding Ceremony at Goodman Stadium on Saturday, May 16, 2026. "Returning to South Mountain to address Lehigh's master's and doctoral students is a profound privilege," Dent said. "My hope is to celebrate their hard work while reminding them that a Lehigh education is just the beginning of a lifelong pursuit of discovery." The former Congressman last spoke on campus in 2020, delivering the Kenner Lecture on Cultural Understanding, "A View from the Trenches: The Politics of Anger and What Challenges Centrist Problem Solvers," describing what he called "the wretched state of American politics, driven so much by anger and fear." "We are honored to have such a distinguished leader share his wisdom and insight with our graduate and doctoral candidates," Lehigh President Joseph J. Helble '82 said. "With his experience navigating the complexities of public policy and government, I know our students will be inspired by his unique perspective on what it takes to lead with integrity and vision in today's world." Inside His Years in Congress Dent, who earned a master's in public administration from Lehigh, had a nearly 30-year public service career, spending almost half of that time as a member of the U.S. House of Representatives serving Pennsylvania's 15th Congressional District (now the 7th District). While a member of Congress, Dent was a senior member of the House Appropriations Committee, serving as chair of the Subcommittee on Military Construction, Veterans Affairs and Related Agencies. From 2015 to 2017, he served as the chairman of the House Committee on Ethics. Prior to serving seven terms in the U.S. House of Representatives, Dent served the 16th district in the Pennsylvania Senate for six years. He began his political career in 1991 when he was elected as a member of the Pennsylvania House of Representatives from the 132nd Congressional District. Life Outside Public Service Dent, an Allentown native, remains involved in politics, albeit in a different capacity. At Aspen Institute, he leads bipartisan, bicameral policy education programs for sitting members of Congress. He appears on CNN and other networks regularly as a political commentator offering his insight and analysis. After announcing he would not seek re-election in 2017 and retiring from politics in 2018, Dent joined DLA Piper, a global law firm, where he remains a senior policy advisor. Dent was a distinguished advisor for Pew Charitable Trusts, the inaugural visiting fellow at Penn State's McCourtney Institute for Democracy, and a former visiting fellow with the University of Pennsylvania's Perry World House Program. He also serves on the boards of CARE USA and the National Archives Foundation, and is a member of the Task Force for American Democracy, which was launched in November 2025. In addition to his Lehigh education, Dent holds a Bachelor of Arts in foreign service and international politics from Penn State University. In 2015, he received an honorary degree of Doctor of Laws from Moravian University. The 2026 schedule is as follows: Graduate Commencement and Doctoral Hooding Ceremony Recognizing master's and doctoral candidates Saturday, May 16 9:30 a.m. at Goodman Stadium Baccalaureate Saturday, May 16 4:00 p.m. at Packer Memorial Church Undergraduate Commencement Ceremony Sunday, May 17 9:30 a.m. at Goodman Stadium

Kinney Recruiting
Mar 25th, 2026
Alston & Bird adds former senior FDA official as life sciences partner in Washington.

Alston & Bird adds former senior FDA official as life sciences partner in Washington. Wednesday, March 25, 2026 Alston & Bird has tapped former Food and Drug Administration (FDA) deputy chief counsel Perham Gorji to join its FDA: Compliance & Enforcement Team and Drug & Device practice, as a partner in Washington, D.C., strengthening the firm's ability to handle enforcement matters, internal investigations, and regulatory disputes involving FDA-regulated medical products. Gorji arrives at the firm from DLA Piper. "Perham brings exceptional insight into how FDA and DOJ enforcement decisions are made," said Rob Stone, partner in Atlanta and chair of Alston & Bird's Health Care Group. "His impressive government experience and sharp judgment strengthen our ability to advise clients facing manufacturing compliance issues, product risks, and high-stakes regulatory challenges." Perham joins Alston & Bird after more than 20 years in senior government roles - including nearly a decade as deputy chief counsel for litigation at the FDA - and subsequent work in the private sector. Earlier, he served as an assistant U.S. attorney and as a trial attorney in the Consumer Protection Branch of the U.S. Department of Justice. Perham's practice spans the full range of FDA-regulated products. As part of the firm's life sciences practice, Perham will work with multinational medical products companies responding to regulatory scrutiny throughout the product lifecycle, including product development, inspections, warning letters, complex enforcement actions, and FDA-related litigation. "When providing trusted advice for complex life sciences matters, Perham brings a seasoned perspective and a deep understanding of how FDA actions develop - from inspection through enforcement," said Cathy Burgess, partner and leader of Alston & Bird's FDA: Drug & Device Team in Washington, D.C. "His experience inside both the FDA and DOJ will be invaluable as we support evolving client needs related to manufacturing practice compliance, internal investigations, and enforcement-related litigation." "Alston & Bird has impressive capabilities when it comes to FDA matters and servicing clients, and I look forward to being part of the firm's collaborative approach and highly respected regulatory offering," said Perham. "We will continue to draw on robust resources across practices and offices to help clients facing GxP issues, inspections, and enforcement actions that affect how they manufacture, market, and defend their products." Analysis | Jobs | News

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