Senior Product Designer

Senior Product Designer, Repayments

• Work on complex products used by millions of customers
• Web app and native end-to-end design
• Hybrid working from our Sydney CBD office

Write your story with Zip

As a Senior Product Designer in our Repayments squad, you’ll be working across all of Zip AU’s complex products, focused on repayments experiences and improving key success metrics.

You’ll collaborate closely with cross-functional teams, including Product Managers, Engineers, and our Customer Experience team, to continuously explore and introduce new features that enhance and elevate our repayments experience.

You’ll mainly be designing across web app alongside some native design work, therefore we’re looking for a well-rounded Senior Product Designer who has experience across ‘Product’, UI, interaction, and UX design who isn’t afraid to challenge the status quo by thinking critically and advocating for design quality to craft innovative experiences.

This is a hybrid position offering 2 days minimum in our Sydney CBD office. 

What you’ll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow. 

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

• 5+ years working in interaction or product design
• Mobile and web experience
• Have a portfolio of interaction, visual design and UX work that demonstrates your ability to solve customer problems and drive strong business outcomes
• Experience working on a range of complex products at one time (complex financial products are a bonus)
• A curiosity for uncovering the true “why” of a problem
• The ability to turn insights into thoughtful narratives - experience influencing others, storytelling, and strong communication
• Experience collaborating, and facilitating design, negotiating with other disciplines
• Experience running lightweight, lean design experiments
• A history of driving end-to-end aspects of a piece of work. You know how to create a larger vision and how to slice into increments, and when to be lean
• Excellent communications skills. You are accomplished at conveying complex concepts clearly and persuasively to a variety of audiences, both verbally and in writing
• Experience working with and contributing to design systems
• The ability to prioritise competing priorities in fast-paced environment
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Fee-free Zip products, and discounts with Zip merchant partners (AU) 
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne)

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

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