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IT Support Specialist
Updated on 3/29/2023
Salt Lake City, UT, USA
Experience Level
Desired Skills
  • Experience with employee onboarding
  • Experience managing Google Workspaces or M365 environments
  • Experience using MDM tools like Jamf, Intune, Jumpcloud
  • Familiarity with SaaS
  • Ability to effectively troubleshoot issues
  • Ability to support users across the US
  • Resolving End User IT support issues
  • Refine the support process so end users can receive timelier IT support
  • Manage entreprise applications (Slack Enterprise, Zoom, GSuite, M365, Atlassian Suite, etc)
  • Help Manage the MDM solution
  • Find ways to improve end user experience and efficiency
  • Document IT procedures and process
  • Work with the security team to prevent and remediate security issues
  • Minimal after-hours support
Desired Qualifications
  • Previous experience supporting a fully remote workforce is a plus
SWORD Health

201-500 employees

Virtual musculoskeletal (MSK) care provider
Company Overview
SWORD Health wants to free 2 billion people from physical pain.
  • A stimulating, fast-paced environment with lots of room for creativity
  • A bright future at a promising high-tech startup company
  • Career development and growth, with a competitive salary
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
  • A stimulating environment with room for creativity - fast-paced, fun, and energetic startup
  • A flexible environment where you can control your hours (remotely) with unlimited vacation
  • Access to our health and well-being program (digital therapist sessions)
Company Core Values
  • Do it for the patients
  • Deliver more than expected, always
  • You only fail if you fail to learn
  • Success and failure belongs to everyone
  • Embrace change
  • Stay thrifty