Full-Time
Technology Service Specialist
AS
Posted on 11/23/2025
Deutsche Bank
10,001+ employees
Global bank offering investment, asset, retail.
No salary listed
Bengaluru, Karnataka, India
In Person
 IT & Security (2) |
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- 5+ years for an associate providing hands on IT support and interacting with application end users
- Understanding of ITIL/best practices, SRE for supporting a production environment
- Ability to work against tight deadlines & fast paced environment
- Ability to work on weekend and odd hours to support production change/issue/incident as and when required
- Experience using operating systems such as UNIX and Linux from the command line interface
- Knowledge of commands to navigate, troubleshoot issues and provide status of these systems
- Experience of monitoring and scheduling tools such as Geneos, Netcool, Control-M and New Relic
- Ability to write SQL to extract and patch data in Oracle databases as well as monitor database health and performance
- Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels
- Understanding of Agile methodology and Google Cloud Platform
- SRE experienced support preferred
- Preferred: ITIL v3 foundation certification
- Preferred: Experience in an investment bank, financial institution, or large corporation
- Preferred: LINUX, UNIX, Oracle
- Preferred: Geneos, Netcool, Control-M, New Relic
- Provide hands on technical support for a suite of applications within Deutsche Bank
- Build up technical subject matter expertise on the applications being supported including business flows, the application architecture, and the hardware configuration
- Resolve Incidents and service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3
- Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time)
- Incoming tasks management and take ownership to track & resolve issues coming via different channels (monitoring tool, ticketing system,email, chat channel etc)
- Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors
- Assist in the process to approve all new releases and production configuration changes, keep stakeholders informed and conduct any release tasks assigned to support
- Manage incidents through to resolution keeping all stakeholders abreast of the situation and working to minimize impact wherever possible
- Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs
- Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors
- Ensure all knowledge is documented and that support run books and knowledge articles are kept up to date
- Actively pursue service improvements and efficiencies in the applications / processes that lead to increased production stability and customer satisfaction
- Engage in 24 hrs follow the sun model with the support teams based in APAC, Europe and US
- ITIL v3 foundation certification
- Experience in an investment bank, financial institution, or large corporation
- LINUX, UNIX, Oracle
- SRE experienced support preferred
- Understanding of Agile methodology and Google Cloud Platform
Deutsche Bank provides global financial services including investment banking, asset management, and retail banking for individuals, businesses, and institutions. It earns income through loan interest, fees, and trading and investment revenue, while applying AI and cloud technology to improve efficiency and client offerings. The bank differentiates itself by combining traditional banking with deep technology integration and a strong focus on ESG, sustainable finance, and support for entrepreneurs during economic crises. Its goal is to deliver comprehensive financial solutions across client segments, promote responsible investing, and help clients navigate economic challenges.
Company Size
10,001+
Company Stage
IPO
Headquarters
Frankfurt, Germany
Founded
1870
Simplify's Take
What believers are saying
- Q1 2026 net profit jumped 8% to €1.9B, beating analyst expectations.
- Investment banking positioned to capitalize on rising equity capital markets activity.
- Elliptic investment enhances crypto compliance capabilities as institutions expand digital assets.
What critics are saying
- DWS spin-off since 2018 dilutes asset management fees through independent consolidation.
- US dollar weakness from Middle East conflict compresses Investment Bank revenues.
- Postbank integration failures drive retail clients to digital-first competitors like N26.
What makes Deutsche Bank unique
- Global transaction banking leader with cross-border payments and trade finance expertise.
- DWS asset management arm pioneering digital assets and blockchain investment solutions.
- Wealth management presence in premium hubs: Switzerland, Luxembourg, Cayman Islands, Dubai.
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Benefits
Health Insurance
Paid Vacation
Parental Leave
Family Planning Benefits
Professional Development Budget
Mental Health Support
Flexible Work Hours
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