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Systems Integrator
Mulesoft Specialist, Remote Positions Available
Posted on 7/28/2022
Remote • United States
Experience Level
Desired Skills
Customer Service
Data Structures & Algorithms
Public Speaking
  • Subject Matter Expert responsible for leveraging the Mulesoft Anypoint Platform to build and maintain integrations that connect the Fictiv's SaaS business systems and cloud platform
  • Create integrations with the Anypoint connectors for Salesforce, Netsuite, Marketo, OKTA, Slack, Asana, Snowflake, Atlassian and various other pre-built connectors
  • Create integrations by creating connectors that consume APIs (including REST, RPC and GraphQL APIs)
  • Design, develop, test, document and maintain integration flows through all development and production enviornments, using the Mule Anypoint Platform using capabilities such as the Mule Runtime 3.8+, Connectors, Design Center, and API management
  • Collaborate and review code with other business applications and product engineering teams to ensure each integration maintains a consistent level of technical standards as set by the team
  • Communicate technical details clearly to various stakeholders of different technical expertise (solution architects, sales engineers, project managers, etc.)
  • Ensure that integrations are designed and implemented as reusable building blocks as appropriate to allow for more efficient integrations of a similar type
  • Maintain the reliability and uptime of your integrations through gap analysis and on-call shifts
  • Own stability of the integrations, adhering to Engineering standards and provide incident management, monitoring, alerting and incident resolution for all aspects of the integration
  • Create timelines, set expectations with cross-functional stakeholders
  • Collaborate with Engineering to ensure changes to event implementations and integrations are gracefully handled
  • Maintain the security and data integrity of the integrations
  • Research, Diagnose, and Monitor performance bottlenecks
  • Act as a mentor to less technical stakeholders with best practices
  • Write documentation and provide technical training for cross-functional teams
  • Enjoy working with remote teams and people that have strong opinions
Desired Qualifications
  • Excellent verbal and written communication skills
  • Excellent leadership and collaboration skills and the ability to lead large projects autonomously
  • Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organization
  • Enjoy working with a diverse group of people who have strong opinions
  • Comfortable not knowing answers, but resourceful and able to resolve issues
  • Strong problem solving and critical thinking skills
  • Strong project management, presentation and public speaking skills
  • Self-starter who's comfortable with ambiguity, asking questions, and adept at shifting priorities
  • Strong customer service skills with proven service mentality
  • Strong in documenting business processes and communicating system requirements

51-200 employees

Digital manufacturing ecosystem
Company Overview
At Fictiv, they believe there is a right way to build a healthy company and the first step for them is to create a foundation of values that all team members share and uphold in words, thoughts and actions.
  • Free catered lunch, snacks, and drinks
  • Learning and development stipend
  • Paid parental leave
  • Equity options
  • Wellness stipend
  • Paid volunteer days
Company Values
  • Creator spirit
  • Service mentality
  • Constantly seeking to learn
  • Grit
  • Compassion for others