Product Manager

Company Overview: TripArc, a prominent travel technology brand within the Navigatr Group, is dedicated to revolutionizing trip creation, booking, and operational practices for travel advisors. Our focus lies in enhancing margins and empowering our customers through a seamless blend of cutting-edge inventory and user-friendly booking tools. At TripArc, we aspire to redefine travel experiences by leveraging innovative solutions that benefit both industry partners and travelers.

Position Summary: As a Product Manager at TripArc, you will play a pivotal role in shaping the product strategy within our proprietary platform. , driving enhancements that seamlessly fuse human experience  with technology, ultimately elevating travel experiences. This position demands a profound understanding of the travel market or relative experience, adept alignment of business objectives with product and engineering goals, and effective leadership to ensure the successful development of this innovative travel platform.

Key Responsibilities:

• Product Management of a Specific Domain or Product
• Product Strategy: Develop and articulate a compelling product vision and strategy for a specific domain or product within our technology platform, revolutionizing the travel booking landscape and driving the industry’s evolution.
• Roadmap Planning: Create and maintain a comprehensive product roadmap for the designated domain, outlining specific features and initiatives on the new platform, prioritizing according to market opportunities and customer needs.
• Product Requirements: Responsible for creating a product brief and detailed business & product requirements followed by collaborating with the Product Owner on translating this into epics and/or user stories.
• Product Delivery: Oversee the development process in collaboration with tech & design partners, ensuring timely project delivery meeting predefined requirements. Collaborate with stakeholders and support teams to build and execute effective go-to-market strategies for your product(s).
• Performance Metrics: Define and monitor key performance indicators (OKRs) crucial for measuring the success of the product or feature, facilitating continual improvement.
• Stakeholder Communication: Foster transparent communication with team leads and external travel vendors & internal clients.
• Risk Assessment: Identify potential risks and challenges in the travel tech platform’s development and suggest proactive mitigation plans.
• Process Improvement & Documentation: Support the development and enhancement of new processes and knowledge base articles aimed at standardizing Product Management practices.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., business, technology, hospitality, or travel management).
• Proven track record in product management, preferably within the travel tech or hospitality industry
• Additional certifications or training in travel technology or product management are advantageous.
• Strong analytical skills with the ability to derive actionable insights from complex data.
• Excellent communication and presentation abilities, capable of translating technical information for non-technical stakeholders.
• Experience with Agile methodologies.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.