Solutions Engineer @ Spreedly

About Us:

Spreedly is the world’s leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly’s Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.

Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

Product Offering:

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.

Tokenization: Securely stores and manages payment data with a universal tokenization service.

Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.

Payment Vault: A secure storage solution for sensitive payment information.

Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.

About the Role:

The Solutions Engineer is responsible for understanding the prospective and current customers’ critical business processes and technical requirements and identifying the best possible solution to win the business. The primary focus of the Solutions Engineer is to create solutions that will help clients achieve an outcome that will provide continuous value while leveraging the Spreedly services.

As a member of the Client Services team, you will work closely with our prospective and current customers as the dedicated product expert and technical resource. You’ll be responsible for evaluating existing internal processes, products, and systems to identify the gaps that need to be filled to benefit our customers.

This role is open to candidates who currently reside in Durham, North Carolina or on the East Coast of the United States. This is a hybrid role with an expectation of two days a week to be spent in our headquarter office in Durham, NC, or, for candidates on the East Coast, frequent visits to our office in Durham, NC.

Responsibilities:

Be a revenue-driven technical product expert and an internal resource for prospects and current customers
Create and utilize presentations, demo apps, and other tools to aid in story-telling as it relates to the different services provided by Spreedly
Contribute to the growth of Spreedly’s Value Engineering program and successfully deliver these assets to prospects and current customers to help accelerate the deal cycle through value recognition
Capture feedback from prospective and current customers around new and improved features and feed that back into the Product, Sales, Engineering, and Leadership teams
Contribute technical content to the Spreedly blog to aid in education and awareness of Spreedly
Attend industry conferences and events to promote Spreedly’s open payment solution

Requirements:

Impeccable written and verbal communication skills; presentation/public speaking experience a big plus
3-5 years in a sales engineering/solutions consulting role, with a payments or SaaS-based offering (or experience at a Payments Service Provider or large SaaS company)
Understanding of the card-not-present (CNP) payments ecosystem
Comfortable participating on Enterprise level calls with CTO and Director-level customers
Strong pre-sales and/or implementation background with a people/consultative approach to solving problems
Proficiency in understanding concepts and technologies in systems design and microservices
Ability to leverage sequence diagram tools (Lucidchart) and developer tools (Postman)
Founder-like drive to take the initiative and ownership over starting and building out the departmental strategy

We Offer Our US-based Employees:

Competitive salary + Equity
Outstanding Medical and Dental benefits, including 100% employer-paid options
Company-paid Life and Disability insurance
Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
Open Paid Time Off policy + 12 weeks of paid leave for new parents
Matching 401(k) plan (5% up to $5,000 yearly)
Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
LinkedIn Learning subscription
Access to company-paid professional coaching service
Visits to HQ in Durham, North Carolina for remote employees

Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

Solutions Engineer

Spreedly

Responsibilities:

Requirements:

We Offer Our US-based Employees:

6 month growth

1 year growth

2 year growth

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