Enterprise Account Manager
Posted on 3/8/2023
INACTIVE
Mode

201-500 employees

Business intelligence platform uniting data and business teams
Company Overview
Mode is a comprehensive business intelligence platform that effectively bridges the gap between data and business teams, fostering a collaborative environment to build analytics that drive business outcomes. The company's competitive advantage lies in its ability to integrate SQL, R, Python, and data visualization, facilitating faster and more efficient delivery of insights. With a focus on ease-of-use and rapid implementation, Mode empowers all users, from data analysts to end users, to contribute to the data strategy, reinforcing its position as an industry leader in modern data analysis.

Company Stage

N/A

Total Funding

$123.5M

Founded

2013

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-17%

2 year growth

-16%
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Marketing
Data Analysis
Requirements
  • Proven track record of expanding relationships in complex enterprise accounts
  • Experience handling and closing negotiations for large contracts ~$500k+ (new business, renewals, expansions)
  • Experience in a customer-facing role managing complex, Enterprise stakeholders in strategic sales, customer success, or account management
  • Data, analytics, and/or BI industry sales experience to provide consultative insights and perspectives on the industry and landscape to your customer base
  • Excellent communication skills and ability to build trusted relationships with stakeholders in various functions and levels
  • Consultative approach to defining strategic opportunities with customers to map, measure, and achieve successful commercial outcomes
  • Passion for helping customers solve problems with technology
  • Ability to navigate complex organizations and drive mutual account plans
  • Track record of overachieving revenue growth goals
  • Strong desire to learn and curiosity to understand how things work
  • Entrepreneurial approach to owning responsibilities with strong accountability to delivering outcomes
  • Advanced technical aptitude and ability to deeply understand Mode's product, the analytics industry, and the value of modern approaches to working with data
  • Alignment withMode's values
Responsibilities
  • Be a Strategic Consultative Partner: Expertly navigate customer stakeholders and organizations, expanding relationships through a consultative approach to identify large strategic opportunities within your accounts
  • Drive Growth through Customer Value: Evangelize the value of Mode and articulate customer value through your accounts to drive commercial expansion and growth opportunities. Own renewal and expansion opportunities for assigned accounts
  • Serve as a Trusted Partner: Bring deep curiosity and thought leadership to expand relationships and rally stakeholders through exceptional business acumen and a consultative sales approach
  • Collaborate to Solve Problems: Work cross-functionally with Customer Success team and other organizations including product, marketing, solutions, and support to escalate customer needs and identify blockers to growth