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Full-Time

Rental Service Agent

Phoenix

Confirmed live in the last 24 hours

Indie Campers

Indie Campers

201-500 employees

Campervan and RV rental services

Consumer Goods
Automotive & Transportation

Entry, Junior

Phoenix, AZ, USA

Category
Transportation & Distribution
Operations & Logistics
Required Skills
Communications
Requirements
  • You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
  • You have great communication skills and an aptitude for direct contact with customers (mandatory);
  • You’re eligible to work in the US, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
  • You’re available to work on weekends and public holidays.
  • You’re a responsible person who takes their work seriously and can be relied upon;
  • You’re well-organised and you’re good at solving problems.
Responsibilities
  • Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
  • Preparing and cleaning our campervans;
  • Maintaining our campervans in top condition and monitor maintenance and repairing needs;
  • Registering guests, monitoring stock and processing payments;
  • Handling complaints and troubleshooting emergencies.

Indie Campers specializes in renting campervans and RVs for travelers looking for unique road trip experiences in the United States and Europe. Customers can easily book their desired vehicle through an online platform, which offers a variety of options including campervans, motorhomes, and converted vans. The company operates in over 40 locations across 14 countries, providing a straightforward booking process where rental fees are paid in full 15 days before the trip. Indie Campers differentiates itself by offering free cancellations and flexible booking options, which are attractive to travelers. Additionally, they provide personalized road trip guides and 24/7 customer support to enhance the travel experience. The goal of Indie Campers is to ensure customer satisfaction and foster loyalty by delivering flexible and personalized travel options for adventure enthusiasts, families, and groups.

Company Stage

Seed

Total Funding

$9.9M

Headquarters

Lisbon, Portugal

Founded

2013

Growth & Insights
Headcount

6 month growth

10%

1 year growth

24%

2 year growth

10%
Simplify Jobs

Simplify's Take

What believers are saying

  • The successful €35 million funding round positions Indie Campers for significant growth and expansion, particularly in the US market.
  • Winning the EMEA Travel Innovator of the Year Award highlights their industry recognition and potential for continued innovation.
  • The launch of a peer-to-peer rental platform in the UK opens new revenue streams and enhances customer engagement.

What critics are saying

  • The competitive landscape in the travel and tourism sector could pressure Indie Campers to continuously innovate to maintain its market position.
  • Expansion into new markets like the US involves logistical challenges and significant investment, which could strain resources.

What makes Indie Campers unique

  • Indie Campers offers free cancellations and flexible booking options, which are particularly appealing in the current travel climate.
  • Their user-friendly online platform and personalized road trip guides enhance the overall travel experience, setting them apart from traditional rental services.
  • The recent €35 million funding round from Indico Capital Partners, Cedrus, and GED Ventures reinforces their leadership and ability to innovate in the RV rental market.