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Remote Spotify Chat Specialists
Spanish/English, Latin America
Updated on 9/28/2022
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Requirements
  • Experience with providing customer support via 4-6 concurrent inbound messages
  • Ability to quickly identify any and all issues the customer may have
  • Ability to maintain high engagement with both the project and customers
  • Someone who wants to help the customer, not just move to the next one
  • People who are driven to do more for the customer and exercise good judgment in their favor when the opportunity presents itself
  • Customer service experience
  • Professional/business level proficiency in Spanish and English
  • Dedicated laptop or desktop computer with Windows 10 or above
  • Willingness to install MSQ security software and 2FA app on the phone
  • Stable broadband internet connection of 25 MBPS or greater
  • 8GB RAM or better
  • Dual monitors highly recommended
ModSquad

501-1,000 employees

Company Overview
ModSquad is a digital engagement company that offers moderation, customer support, community management and social media services.