Full-Time

Head of Operations

Devoted Studios

Devoted Studios

No salary listed

Remote in Canada + 1 more

More locations: Montreal, QC, Canada

Remote

Category
Operations & Logistics (1)
Required Skills
Data Visualization
Cybersecurity
Requirements
  • 8-15 years of operational leadership experience at a services, co-development, or growth-stage technology company.
  • A track record of driving large cross-functional programs to completion in fast-moving environments, shipping outcomes, holding timelines, and delivering under pressure.
  • Experience running Team Success, Human Resources, Information Technology, and Recruitment functions, or a subset of them, with direct people-management accountability.
  • A strong track record of aligning Legal, Finance, Human Resources, Information Technology, and Production on cross-functional initiatives.
  • International operations experience covering employment structures, contractor compliance, and multi-country frameworks.
  • Active use of artificial intelligence tools in operational work and a track record of introducing them into teams led.
  • Strong operational reporting habits and clear communication with executive leadership.
  • Ability to thrive in a fast-paced, high-growth services business.
Responsibilities
  • Own end-to-end delivery of the CEO's cross-departmental initiatives, including ownership, timelines, success criteria, and on-time execution.
  • Drive multi-department operational initiatives to completion, including international expansion and compliance, insurance and benefits programs, Information Technology and infrastructure projects, new office setup, cross-functional policy design, and artificial intelligence adoption programs.
  • Partner with leadership across Production, Finance, Legal, Business Development, Team Success, Information Technology, and Recruitment to align priorities and deliver shared commitments.
  • Maintain proactive reporting rhythms across operational initiatives, including status, decisions needed, and upcoming milestones.
  • Directly manage Team Success, Information Technology, and Recruitment by setting direction, developing team leads, and driving performance and culture.
  • Set and maintain operational key performance indicators for each function, ensuring appropriate staffing, scalable structure, and company integration.
  • Support Team Success in delivering culture, engagement, team lifecycle processes, and performance frameworks.
  • Support Information Technology in delivering reliable infrastructure, cybersecurity, hardware and software provisioning, and scalable support.
  • Support Recruitment in delivering company-wide hiring plans, candidate experience, and hiring speed.
  • Own operational governance and international compliance across geographies, including employment structures, contractor frameworks, and tax and legal alignment.
  • Partner with Legal, Finance, and Team Success to ensure operational processes meet legal, security, and compliance standards in every region.
  • Anticipate operational needs related to expansion and establish new geographies, employment structures, and office footprints ahead of growth.
  • Own the operational key performance indicators and infrastructure that support company operations, including dashboards, reporting cadences, quarterly business reviews, and operational rhythms.
  • Drive execution of quarterly commitments and cross-functional priorities across the leadership team.
  • Build the systems, standards, and operating rhythms required for scalability.
  • Champion integration of artificial intelligence tools into hiring workflows, Information Technology support, compliance automation, reporting, and knowledge management.
  • Evaluate emerging artificial intelligence capabilities and identify opportunities to reduce operational work and enable higher-value activities.
  • Partner with technical leadership on artificial intelligence adoption programs and their operational rollout.
  • Model artificial-intelligence-forward operating habits and encourage thoughtful experimentation and adoption.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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