Full-Time

Recruiting Coordinator

Loop Returns

Loop Returns

51-200 employees

Enhances post-purchase experience through return optimization

Data & Analytics
Consumer Software
AI & Machine Learning

Junior

Remote

Required Skills
Applicant Tracking Software (ATS)
Communications
Asana
Requirements
  • You'll partner with our recruiters and other recruiting coordinator to support the candidate experience and flow of interview stages, both critical elements of our recruiting function
  • Become the go-to contact for our candidates, prioritizing responsiveness, helpfulness and empathy
  • Schedule interviews, ensuring our hiring teams and candidates are 100% prepared to show up as their best selves
  • Act as THE voice of our candidates, sharing insights with our recruiters so we can be exceptional at responding to recruiting needs
  • Prioritize a sense of urgency to ensure we're respectful about candidates' time and our hiring needs
  • Support employment branding strategies to establish Loop's brand as a phenomenal place to grow a career and become a better human, particularly by providing each candidate with a unique, personalized experience
  • At least 1 year of experience working in a recruiting-related role
  • Experience scheduling interviews between multiple humans in multiple time zones
  • Communication is your superpower - you should impress others with your style, thoroughness and frequency of communication through email, call, video, chat, you name it!
  • Created noteworthy relationships with your recruiters, candidates, hiring managers, and interview teams and earned yourself a reputation of one of their favorite people to work with
  • Your coworkers have described you as more organized and detailed than most others
  • Have been accountable for confidential and sensitive information, and handled it flawlessly
  • Able to share a couple examples of recruiting metrics you've reported and analyzed in the past, and what impact that work had
  • Proven experience picking up new tools quickly and becoming a self-sufficient power user (if you've used Lever as an applicant tracking system (ATS), that is a huge plus for us!)
  • Even the smallest of details don't pass by you, and organization and project management are some of your superpowers
  • You've made your role better than you found it by proactively creating and continuously improving expectations, processes and documentation
  • Can share a few examples of how you've created exceptional partnerships with stakeholders you've supported across your organization
  • You know the kind of team you thrive on, and can speak of the best teams you've been a part of and what made it so great
  • You have examples of having uncomfortable conversations, such as giving feedback to a manager, candidate or peer, admitting a mistake with humility and vulnerability
  • Can share a couple examples of how you've spread your expertise to coworkers with the goal of leveling up the skills of your team
Responsibilities
  • Enable our recruiters to be as data-driven as possible. You'll report on key metrics weekly, monthly, and quarterly, and provide actionable insights to the team
  • Support us in analyzing areas of recruiting where we excel, so we can do more of that, and where we have gaps, so we can proactively fill them
  • Keep our internal documentation up to date, working with detail and organization in all of our tools - Lever, Asana, Notion, Slack

Loop Returns is a company that is transforming the e-commerce industry by turning the often problematic process of returns into a positive experience that strengthens customer-brand relationships. Their unique approach, which prioritizes empathy and wellbeing, has proven successful, with partners like Aviator Nation, Bstore, and Studs reporting significant improvements in refund rates, customer satisfaction, and retained revenue. The company's culture encourages personal growth and values employees as humans first, offering a unique and rewarding work experience.

Company Stage

Series B

Total Funding

$149.4M

Headquarters

Columbus, Ohio

Founded

2017

Growth & Insights
Headcount

6 month growth

1%

1 year growth

18%

2 year growth

32%
INACTIVE