Full-Time

Care Coordinator / Medical Office Assistant

Hybrid

Posted on 12/17/2024

DaVita

DaVita

10,001+ employees

Provides comprehensive kidney care services

Healthcare

Entry, Junior

The Woodlands, TX, USA + 2 more

More locations: Kingwood, Houston, TX, USA | Cypress, CA, USA

Hybrid role requiring commuting to Davita Clinics and partner practices in Kingwood, Cypress, Woodlands, and surrounding areas.

Category
Administrative & Executive Assistance
Healthcare Administration & Support
Medical, Clinical & Veterinary
Requirements
  • High school diploma or GED required
  • At least two (2) years of experience in a professional office environment
  • Ability to work with and resolve confidential information and/or issues using discretion and judgment
  • Excellent verbal communication skills over the phone
  • Proficiency with Microsoft Office/Excel/Outlook
  • Commitment to service excellence and patient satisfaction
  • Excellent verbal and written communication skills
  • Ability to work autonomously
Responsibilities
  • Completes non-clinical screenings and escalates as needed.
  • Helps identify eligible resources for patients
  • Navigates resources for patients
  • Assists with the referral process & coordinates provider appointments
  • Assist the clinical team with moving the patient through the continuum of care by communicating with and completing tasks as directed.
  • Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling.
  • Communicate directly with patients on a timely basis for all scheduling requirements.
  • Maintain accurate and complete documentation of records. Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures.
  • Ensure that documents get to appropriate parties promptly, without compromising confidentiality or patient privacy procedures.
  • Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques.
  • Act in accordance with the DaVita mission and values to deliver high quality care to our patients.

DaVita provides specialized kidney care services for patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). The company operates a network of dialysis centers where patients receive treatment, along with offering educational resources and dietary guidance to help manage their kidney health. DaVita's approach is centered around value-based care, which means they focus on improving patient outcomes while also aiming to reduce healthcare costs. Unlike many competitors, DaVita emphasizes a patient-centric model that uses clinical metrics to track treatment effectiveness and enhance care. The goal of DaVita is to transform kidney care by providing holistic and equitable services, ultimately fostering a healthier community.

Company Stage

IPO

Total Funding

N/A

Headquarters

Denver, Colorado

Founded

1979

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Telehealth expansion enhances remote consultations and monitoring for CKD and ESRD patients.
  • AI integration enables predictive analytics and personalized treatment plans for kidney care.
  • Wearable health technology offers real-time monitoring and data collection for patient management.

What critics are saying

  • Emerging competition from biotech firms like eGenesis threatens DaVita's dialysis model.
  • Recent $34 million settlement for kickback violations poses legal and compliance risks.
  • New Chief People Officer may lead to strategic HR shifts affecting employee satisfaction.

What makes DaVita unique

  • DaVita specializes in comprehensive kidney care services for CKD and ESRD patients.
  • The company focuses on value-based, patient-centric care to improve outcomes and reduce costs.
  • DaVita offers educational resources like Kidney Smart classes for proactive kidney health management.

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