Associate Account Manager

C.H. Robinson is seeking an Associate Account Manager for our Robinson Fresh division. In this role, you will drive growth and retention of a defined customer portfolio by identifying opportunities, generating demand, and selling innovative solutions. Your key responsibilities include relationship building, problem-solving, and delivering exceptional service. As the primary point of contact, you will ensure customer commitments are met, resolve issues, and champion continuous improvement. Leverage our cutting-edge modes, services, technology, and business processes to retain and expand our customer base. Ready to make your mark? Apply today and join our team.

At C.H. Robinson, we firmly believe that in-person collaboration is essential for driving innovation and achieving success. During the initial weeks of onboarding, you are expected to be in the office in Voorhees, NJ five days a week. After this period, you will transition to a hybrid schedule, working in the office on Mondays, Tuesdays, and Thursdays, with the option to work remotely on Wednesdays and Fridays.

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:  

• Build and grow relationships at multiple levels within the customer’s organization  

• Use effective negotiation and sales strategies during solution pricing and selling discussions with the customer  

• Develop an effective strategy for uncovering and progressing opportunities to create efficiencies, drive continuous improvement, and sell C.H. Robinson’s service offerings  

• Leverage analytics and market intelligence to design strategic solutions and help customers solve their supply chain challenges  

• Use proven sales management disciplines and tools to ensure successful implementation of transportation solutions  

• Understand industry market trends, competition, products, services, and pricing that may have an impact on your customers  

• Conduct consistent customer reviews to stay informed on business and industry changes  

• Deliver a positive customer experience through proactive communication, leading sensitive conversations and providing timely responses  

• Collaborate and build trusting relationships with your teammates across C.H. Robinson  

Required Qualifications:

• High School diploma or GED  

• Ability to travel up to 25% (domestically and internationally)  

• Proficient in Microsoft Office Suite of programs  

Preferred Qualifications:

• Bachelor’s degree from an accredited college or university  

• Previous sales and/or account management experience   

• Demonstrated negotiation, collaboration, and influencing skills     

• Strong attention to detail, time management and organizational skills

• Values a diverse and inclusive work environment  

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran